Easy to use, works great, helpful customer service
on October 16, 2020
Posted by: Linny
from Costa Mesa, California
I initially received a machine that wasn't working, but after contacting customer support that was very responsive and helpful, they ended up sending me a new one. This machine works perfectly and was very quick and easy to get working. I was nervous because I have a Mac but I have no idea why people have had any issues, mine works perfectly. Love it for my small business!
I use this printer daily to print shipping labels wirelessly from my phone. It has been a great printer so far and I have had only one small issue which I needed help from customer support on and they were fantastic with getting my printer back up and running in no time! Wish I would have purchased this a long time ago!
Does not last long , too many problems , WPS , BLUETOOTH doesnt work
Response from brother-usa.comBy Brother, Customer Service, September 11, 2020
Hi, we understand you are experiencing an issue with connecting to Bluetooth and WPS. We'd like to help. Follow the instruction in the link below to connect. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=lpql1110nwbeus&faqid=faqp00001461_017 https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=lpql1110nwbeus&faqid=faqp00100015_000 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
We are a small, home based business with large equipment so this small printer is absolutely perfect for our somewhat cramped "office" area. It makes shipping labels so easy for us. We would definitely recommend it.
More than ten times I installed the software. Paper goes back in printer instead of coming out,...
Response from brother-usa.comBy Brother, Customer Service, September 9, 2020
Hi, we understand you are experiencing an issue with the paper feed. We'd like to help. Click the link below to assist you. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=lpql1110nwbeus&faqid=faqp00000422_005
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support