Customer reviews from hp.com
HP - 218X High-Yield Toner Cartridge - Cyan
Average customer rating
4.3
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
162
4 Stars
25
3 Stars
14
2 Stars
4
1 Star
27
72%of customers recommend this product.
(
52 out of
72)
Customer Reviews for HP - 218X High-Yield Toner Cartridge - Cyan
Posted by: Anonymous
from Austin, Texas
Verified Purchase:Yes
The cost of replacing toner cartridges is exhorbitant. The materials involved manufacturing the toner cartridges do not justify the high replacement cost. We participate in the recycling program. Why can't we purchase recycled cartridges, or at least get a credit to apply to replacements? This lowers my opinion of the HP brand.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dr. D. Ross
from Alexandria, VA
Verified Purchase:Yes
HP colors are true and spot on perfect.
Written by a customer while visiting hp.com
Posted by: Basil48
from SPT, NC
Verified Purchase:Yes
Nice quality a little too short of a "life-span"
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Toner is easy to install. The print quality is good. Lots of warnings once it gets close to being exhausted. Sometimes it causes the printer to hang if you do not acknowledge the warning notification.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Pa
Verified Purchase:Yes
I like the ink its easy to install. The only issue I have it very expensive compared to other printer ink.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: RCBaugher
from Augusta GA
Verified Purchase:Yes
Great yield but too high of a price
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
HP 218X (W2183X) Magenta Toner: Expensive, Locked
on December 3, 2025
Posted by: Lee Cooper
from San Jose, California
Verified Purchase:Yes
I bought the HP 218X High Yield Magenta Toner (W2183X) expecting a smooth, premium experience. Instead, it felt like I was paying extra to stay trapped. HP’s ecosystem makes it impossible to use alternative toner that should work just fine, and that “only HP approved supplies” approach comes off less like quality control and more like customer control.
The bigger issue is the business model behind it. HP is effectively holding customers hostage by limiting which vendors can sell toner that will actually function in the printer. If HP wants loyalty, it should compete on quality and value, not by blocking competition and turning basic printing into a permission based system.
This was the last straw for me. Between the high cost and the feeling that HP is prioritizing lock in over customer respect, this is the last HP printer I’m buying.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Long time OM
from Winnemucca, NV
Verified Purchase:Yes
Toner runs out way to quickly
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com