Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
This is great
on March 13, 2025
Posted by: Suraz223
[This review was collected as part of a promotion.] One of the best laptop in market. I just loved it. Very good features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very efficient
on March 17, 2025
Posted by: Pesso122
[This review was collected as part of a promotion.] Good product
I love it. But they didn't treat me well
I love it. But they didn't treat me well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but the battery life is about 3hrs
on March 30, 2025
Posted by: Sam fan 9000
Expertise:Intermediate
I love everything about this laptop except for one thing. It's advertised to get 25hrs of battery life and I'm lucky to get 3hrs doing extremely basic tasks like web browsing with 5 tabs open and having one word document open and also the screen being at 50% brightness so I'm not sure where they're getting 25hrs from (maybe in sleep mode?))
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is life changing
on June 2, 2025
Posted by: SomethingClever
[This review was collected as part of a promotion.] I use my Book5 for work more than anything. I analyze legislation, build complex trackers and write pages of technical writing daily. The AI in this laptop has, not exaggerating, changed my life. It's like having an incredibly smart side kick with me at all times. Helping me with formulas I had no idea even existed in excel, to proofing my work, and when I have a mind block...It can give me ideas on where the trends are. I've used it to proof emails as well. My confidence in my work has grown, even simple things like writing meeting minutes is so much faster.
This laptop has convinced me that the partnership between human minds and AI is limitless.
The computer itself is amazing too, I love the keyboard. I actually type faster because of the hand placement and light-touch keyboard. The OLED screen, I thought I might have been just wasting money trying to get all these fancy features...but for once, I actually use them. The screen is the most beautiful screen Ive ever used. I dont think I could ever go back to HP (or any other brand).
If you have a writing or reading heavy job or you're in school, this laptop won't disappoint you. There are so many features but they're all so intuitive, I didn't even feel like I had a learning curve.
Value
5
Written by a customer while visiting Samsung US
Posted by: Isaac M
Verified Purchase:Yes
This laptop is a beast! Beautiful big screen, responsive keyboard. Highly recommend it!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Daniel
from Belize
Expertise:Intermediate
Verified Purchase:Yes
Awesome! Way better than I expected. The screen is very reactive and the speed is phenominal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate 2-in-1 Power with Galaxy AI
on June 12, 2025
Posted by: ByteMe
[This review was collected as part of a promotion.] 🌟🌟🌟🌟🌟
The Samsung Galaxy Book5 Pro 360 is an absolute powerhouse in a sleek, elegant form. Whether I’m gaming, streaming movies, or catching the latest sports action, the vibrant AMOLED display and buttery-smooth performance deliver stunning visuals and zero lag. It handles high-performance games and multitasking effortlessly, while staying whisper-quiet and cool. For work, it's a productivity beast—super-fast, ultra-responsive, and the 360° hinge is perfect for switching from typing reports to presenting ideas.
The Samsung Galaxy Book5 Pro 360 is an absolute powerhouse in a sleek, elegant form. Whether I’m gaming, streaming movies, or catching the latest sports action, the vibrant AMOLED display and buttery-smooth performance deliver stunning visuals and zero lag. It handles high-performance games and multitasking effortlessly, while staying whisper-quiet and cool. For work, it's a productivity beast—super-fast, ultra-responsive, and the 360° hinge is perfect for switching from typing reports to presenting ideas.
What truly sets it apart is Galaxy AI. From real-time translation to smart summarizing and AI-powered search, it’s like having a personal assistant built right in—saving time and boosting efficiency every single day. Syncing with my Galaxy phone is seamless, making cross-device work intuitive and fast.
If you're looking for the perfect blend of power, portability, and intelligence—this is it. The Galaxy Book5 Pro 360 redefines what a premium laptop should be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop I've owned
on June 28, 2025
Posted by: MGreeny
[This review was collected as part of a promotion.] I bought this because my daughter and I needed a new laptop. She is home schooled and we loved the fact that it was touch screen and could be turned into a tablet. My daughter is also a gamer so she uses it for her gaming. The screen is incredible. Beautiful picture. I love the way the keys feel. I know some people dont like the bigger track pad but I personally like it. Also its very fast. Im able to open tabs or do different things without any lag. Also I love that my phone, buds, and watch are all connected together. The Samsung Ecosystem is the best! I highly recommend anyone needed a new laptop to check this one out!
Value
5
Written by a customer while visiting Samsung US