This is the worst experience that I have had. Its not easy to get set up, let alone to print.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 17, 2020
We are sorry to hear that your QL800 is no printing properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat:
I initially bought the QL-800 because it was an inexpensive thermal printer and I am starting a home-based business on the cheap. With just using the sample rolls of labels and tape, I was very impressed with the quality printing and ability to have red too, instead of just black on the labels. It's very easy to swap out the roll for tape or labels.