Customer reviews from brother-usa.com
Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
82
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Customer Rating
2
Difficult to use
on March 28, 2022
Posted by: Tom S
Very difficult to use and not sure i would recommend it. Just want to print labels for mailing and cannot get it to work
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 28, 2022
We are sorry that you are experiencing printing issues with your Brother QL800 machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Address Book Needs Help
on February 11, 2022
Posted by: Julie
from Crown Point, IN
I really like the printer but do not like the way the address book works. It is very hard to work in, it doesn't feel like it works with the label printing. I can't figure out how to print a file label with name only from my address book.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., February 11, 2022
We are sorry that you are experiencing printing issues with your Brother QL800 machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Horibble - waste of time
on February 4, 2022
Posted by: mighty organizer
from Alberta Canada
Worst label maker ever ... spent endless time trying to take apart the label spooler after needless time trying decided to return. Not compatible with other labels - so not able to use colour labels from Uline for colour coding file system.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 4, 2022
We understand you were experiencing an issue with your Brother QL800 labeler. We wish you had contacted our Brother Customer Support Team to be able to guide you through the issue. If we can be of any assistance is the near future, please don't hesitate to contact us directly at www.brother-usa.com/support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
EASY TO USE
on August 9, 2021
Posted by: cdkt624
from Hellertown, PA
PLUG IN AND USE...MAKES MY LIFE BETTER! THANK YOU!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good device
on August 9, 2021
Posted by: WFM80
from Florida
Everything works as it should except it turns off all the time. There should be a way to keep it on all day if need be
Written by a customer while visiting brother-usa.com
Customer Rating
5
Just what I was looking for!
on July 30, 2021
Posted by: ChurchVol
from Lebanon, TN
I am a volunteer at my church who is responsible for addressing and sending out birthday, anniversary, and get well cards to our members. The software that came with the QL-800 allows me to enter the address once and then use it again as needed. And the quality of the printed labels is wonderful.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works perfectly
on June 24, 2021
Posted by: PeterD
from San Francisco, California
Switched from Dymo twin turbo due to constant software failures. The Brother label printer installed easily and works every time.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Disappointment.
on May 10, 2021
Posted by: Myron
from Cedar grove New Jersey USA
Failed to communicate with computer (Dell Windows 10) Needs to have drivers re-entered each time to operate.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 12, 2021
We are sorry that you are experiencing issues with your Brother QL-800 label printer and we'd like to help. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/ql800
Written by a customer while visiting brother-usa.com