Customer reviews from brother-usa.com
Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
82
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Customer Rating
4
Good choice for address labels
on December 31, 2022
Posted by: Computer Novice
from Ft Knox KY
Software is easy to use. The setup is a breeze.Would definitely recommend this item.
Written by a customer while visiting brother-usa.com
Customer Rating
1
????????
on December 8, 2022
Posted by: Marianne97448
from Oregon
I set up the machine but have not figured out how to do a label. I have had it for months but have not been able to make a label come out.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 12, 2022
We understand you need help printing labels with your Brother QL800 machine. We'd like to help. Below are FAQ links that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/165266
https://help.brother-usa.com/app/answers/detail/a_id/165634
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/165266
https://help.brother-usa.com/app/answers/detail/a_id/165634
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Doesn't play well with Mac
on November 19, 2022
Posted by: Anonymous
from Alaska
Seems like a great and popular product (I've seen and used many of these in different settings ie: hospitals and churches), but it would not work with my mac OS. Bought it to use with Pirate Ship for my business, but after many hours of downloading/uninstalling re-installing drivers and troubleshooting, never got it to print once. Going to try the wireless model.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, November 21, 2022
We understand you're experiencing setup issues on Mac with your Brother QL800 machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/173318
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/173318
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Eternally Puzzeled
on November 14, 2022
Posted by: Jersey Tomato
I am eternally puzzeled by Brother and how they can make such wonderful machines that are powered by some of the most arcane software on the planet!
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, November 14, 2022
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mailing Label printing does not include the Postal
on May 16, 2022
Posted by: CurtTampa
Mailing Label printing does not include the Postal Barcode
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 16, 2022
We would like to take this opportunity to thank you for your feedback.At Brother, customer satisfaction is something we take seriously. We understand you're experiencing issues printing mailing labels with your Brother QL-800. We'd like to help. We would recommend contacting our Brother Customer Support Team online via email or live chat for support: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Missing zip--wasted several before noticed it
on April 28, 2022
Posted by: mceagle2003
from MS
Mac contacts leaves out zip code if you fill the information correctly on the contacts card--put all in city (city, state, zip) otherwise, the label prints with no zip code
Written by a customer while visiting brother-usa.com
Customer Rating
3
Great Looking Product but It Is NOT for Me
on April 18, 2022
Posted by: SimplyE
from Tennessee
Product is packaged nicely but is not what I like.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Too Useful Not To Have
on April 10, 2022
Posted by: RodZ
from Lexington, NE.
I had one of these label printers on my office desk for a number of years. After I retired I found I needed one just as much here at home, so I bought this one.
Written by a customer while visiting brother-usa.com