Customer reviews from brother-usa.com
Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
82
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Customer Rating
5
GREAT
on April 23, 2023
Posted by: TONY
from CA, USA
It is easy to make label programing and it is GREAT.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Minor label problems
on March 7, 2023
Posted by: Anonymous
Minor problem with printer not recognizing label size after using previously with no change. Kept trying worked fine. A catch basket would be a nice addition.
Written by a customer while visiting brother-usa.com
Customer Rating
5
High quality label printer
on February 12, 2023
Posted by: Dawn K
from Maine
Wonderful printer! Easy to install and very user friendly! Labels are crisp and clear. I highly recommend this product!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice printer
on February 10, 2023
Posted by: Art Plus Gallery
from New Jersey
Printer works great, the only problem is if a label gets stuck it is very difficult to get into the machine to pull it out. It is very tight and if you pull on something the soldered wires on the board disconnect and the printer is useless.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Great printer. Horrible software.
on February 3, 2023
Posted by: Ace006
I've finally managed to get the printer to do what I want to do but I still can't figure out how to turn a list of addresses in MS Word into a source of labels for all addresses. The software that runs the printer is HORRENDOUSLY complicated and not at all intuitive. Just want to print out 30 labels for your usual suspects in Word or Excel? Or a single-name label? Good luck.
If there's an ultra-simple demo or instruction sheet on how to do the simplest thing I've yet to find it. If you want to create your own custom label that may or may not link to your addressee list then enjoy the hours of fiddling around to make this happen.
Kludgy is the only word that adequately describes the software that comes with the printer.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother QL800. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointing
on February 3, 2023
Posted by: Nanabanana
Labels too small for my needs. Don’t print mailing labels correctly
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother QL800. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice little label printer
on January 19, 2023
Posted by: Normal Person
from CT
I was looking for a label printer to create a more professional looking address on outgoing mail. I also wanted the ability to produce folder labels and box labels. This unit has all the basic features I require as well as additional features I might use in the future. It’s easy to use, does exactly what I require, and doesn’t require a lot of directions to get working properly. Great little addition to my office.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect label maker for home office and workshop.
on January 2, 2023
Posted by: Multiuse Man
from Montana
Easy to use, works great with little difficulty. Makes very nice labels at an economic cost.
Written by a customer while visiting brother-usa.com