Customer reviews from brother-usa.com
Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
82
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
42 out of
54)
Customer Reviews for Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Customer Rating
5
Great Product
on November 13, 2023
Posted by: m sudder
from Canada
Great product the software takes some getting used to but onece set up it rocks
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use and amazing customer service
on November 3, 2023
Posted by: Feng cha
from Texas
Easy to use and amazing customer service who goes above and beyond to solve your problem
Written by a customer while visiting brother-usa.com
Customer Rating
5
label maker
on August 6, 2023
Posted by: mark
works great. Only problem is that you have to buy the whole assembly to change roles instead of just being able to replace a label roll on the spool. Very wasteful and poor design compared to your competitors.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome little printer
on July 22, 2023
Posted by: MCBell
from South Carolina
So small, yet mighty powerful. Extremely fast and accurate.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Waste of money
on July 10, 2023
Posted by: Melissa
from Shirly, New York
I bought my QL-800 for school. I would have loved to use it, unfortunately it didn't broke right after I got it. I try getting it warranty but that was no luck. I expect so much more from brothers.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, July 11, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother QL800. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We will gladly stand behind the terms of our warranty. During the warranty period, we will repair or replace the machine for manufacturing defects. In order to confirm issue is covered by terms of warranty, troubleshooting will need to be performed. Your Brother QL800 has a warranty period of (2 Year Limited Exchange) from the date of purchase.
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We will gladly stand behind the terms of our warranty. During the warranty period, we will repair or replace the machine for manufacturing defects. In order to confirm issue is covered by terms of warranty, troubleshooting will need to be performed. Your Brother QL800 has a warranty period of (2 Year Limited Exchange) from the date of purchase.
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect for all our needs
on June 29, 2023
Posted by: Amanda E
from Kansas
Purchased for our office. Easy to set up and start blasting out labels! We are able to use our own logo's on the labels since they are monochrome color. The amount of options easily set our labels and visitor passes apart from the rest! Very quick to print and cut. I am glad we went with this machine over any others.
Written by a customer while visiting brother-usa.com
Customer Rating
5
The Perfect Label maker
on June 13, 2023
Posted by: smrr
Great. We needed a label printer for our clinic and tried the new Dymo, which sucked. This one is slightly bigger but great for our needs and even cuts the label for us! Simple set up and no software needed that opens every time the machine powers on.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Dependable, Fast
on May 25, 2023
Posted by: Dave from IRB
from Indian Rocks Beach, Florida
This label printer does a great job, FAST. It prints quickly, cuts cleanly and accurately. The PTouch software integrates well with it. We're very satisfied with this purchase and would highly recommend this printer.
Written by a customer while visiting brother-usa.com