Customer Reviews for Sterilite - Ultra Easy Carry Dirty Clothes Laundry Basket Hamper, (12 Pack) - White
Customer Rating
2
Broken Handle reviewer / critic
on April 5, 2025
Posted by: Vexa
The mold used in the production for the handle on the basket was not set deep enough which causes fractures in heavier loads carrying the basket near the handle. Your company should re-enforce the handles with some inserts or change the design. Having products break could cause serious problems.
Response from sterilite.comBy Marketing, April 7, 2025
Hi Vexa! We are sorry to hear the inconvenience of the handle breaking on your Ultra™ Easy Carry Hamper. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Breaking handles just as others have reported. They're nice baskets, but the handles are weak.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, November 15, 2024
Hi jonathanst! We are sorry to hear the inconvenience of the handles breaking on your Ultra™ Easy Carry Hamper. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
This laundry basket is very easy to carry, even when full, and holds a whole washer's worth of clothes. I also love how the width of this bin is smaller than the usual bin, so I don't have to worry about scraping my knuckles on doorframes. It has hand whole and handles on each side, no matter which way you prefer to carry it. I received this product as part of a My-Take research study.
This is the perfect sized laundry basket/hamper for my family. It is the PERFECT height. I would of given this item 5 stars but the grey handles are only reinforced on one side...the other side of this laundry basket/hamper's handle are white and hollow on the underside, which I my opinion makes them weaker than a reinforced handle. "I received this product as part of a My-Take research study."
I really liked this hamper! It was light weight but also felt very durable. It held all of my clothes so that I could easily carry everything downstairs to my laundry area. I thought it was a good quality and I like that it is a larger capacity and not heavy.
I like the size and depth of this hamper. It's easy to carry. It's tall enough my dogs don't get into it, but short enough that I'm not struggling to get clothing out of the bottom. I really enjoy it. I received this product as part of a My-Take research study.
I received this hamper, and it is great. The handles are extra strong and reinforced to carry heavy loads. It fits allot of laundry into it without having to shove it done. We carry it up and down stairs to the laundry room and we never have a problem with carrying it awkwardly. "I received this product as part of a My-Take research study."
I bought a 4pack of these in September, these are the worst hamper/baskets I’ve ever had, the handles on all but one have broken, extremely disappointed considering the last Sterilite hamper I had lasted 10+ years.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, April 6, 2023
Hello JoshW, thank you for reviewing the Sterilite Ultra Easy Carry Hamper. We are sorry to hear about the laundry hamper breaking and we will pass your feedback on to our team. Please contact the retailer for a return or exchange.