Customer reviews from intexcorp.com
Intex - Kids Travel Air Mattress Inflatable Bed with Raised Sides and Hand Pump - Gray
Average customer rating
3.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
13
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
6
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Intex - Kids Travel Air Mattress Inflatable Bed with Raised Sides and Hand Pump - Gray
Customer Rating
1
Do not buy - mattress leaks air
on February 7, 2025
Posted by: Bob37
Mattress leaks and can't find out where the hole is. Waste of money. Do not buy
Response from intexcorp.comBy Intex Consumer Service, February 11, 2025
We’re sorry to hear about your experience with the Kidz Travel Bed. We understand how frustrating it can be when an issue arises with a product, and we appreciate your feedback. We are always working to improve our products and hope for a better experience in the future.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Not worth the money
on January 23, 2025
Posted by: BF
from Lebanon
Gender:Female
As most others have noted, this air mattress does not last. Ours developed a slow leak after just two uses. I wish I had read the reviews prior to purchasing.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, January 24, 2025
We're sorry to hear about your experience with the Kidz Travel Bed. We understand your frustration and appreciate your feedback. Thank you for sharing your thoughts with us, and we’ll work to improve our products based on your comments.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Don't waste your money
on January 16, 2025
Posted by: CC 123
I would give this 0 stars if I could. My daughter bought two of these travel beds for her twins for a trip. They worked great on the trip. We deflated them and the next time she tried to use them, the mattresses would not hold air. As instructed we tried testing them with soapy water and discovered that air was leaking from the valve on both of them. She called your company and they refused to replace them or do anything to rectify the issue. If anyone is looking to buy these travel bed - DON'T as they will only be good for one use.
Response from intexcorp.comBy Intex Consumer Service, January 16, 2025
We apologize for the inconvenience. We're sorry to hear about the issues with your travel beds and understand your frustration. Please note, this item does not have a replaceable valve nor is it part of our limited warranty program. We recommend contacting the seller for possible assistance. Thank you for sharing your experience.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Don’t purchase
on November 6, 2024
Posted by: Sarah
Gender:Female
We have had it less than a year and have only used it maybe 5 times. The bed portion no longer holds air. Product doesn’t not have any kind of warranty. Company offers zero help.
DON’T purchase this product
Response from intexcorp.comBy Intex Consumer Service, November 8, 2024
We’re sorry to hear about your experience and understand your frustration. Please contact us via chat or call us at 310-549-8235, and we’ll do our best to assist you. We value your feedback and are here to help.
Written by a customer while visiting intexcorp.com