Customer Reviews for Intex - 64123ED Air Mattress, Dura Beam Plus Pillow Rest w/ Built in Pump, Queen - Black
Customer Rating
2
Not ideal for camping
on October 8, 2024
Posted by: Chevyappache
from California
Gender:Male
I received a warranty replacement, thank you for standing behind your warranty. The first one went near flat on 2nd use. The new one was just used the 1st time this weekend and unfortunately it doesn't hold the air well either. I'd say it was about 70-75% by the morning. Not ideal when using for camping and requiring power to add air.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, November 1, 2024
We apologize for the inconvenience with the airbed’s performance during your camping trip. For further assistance, please reach out via chat at intexcorp.com or call us at 310-549-8235. We appreciate your feedback and thank you for giving us the opportunity to help.
Disappointed. Doesn't hold air, found holes at seams. Waste of money.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, January 10, 2025
We're sorry to hear about your experience with the queen airbed. Please contact our customer support team to discuss your concerns. We're committed to resolving issues and ensuring your satisfaction with our products. Thank you for your feedback.
I actually have not opened the new bed. That I have not used the bed. I can only rate. What? What? I have you in the past? The best are great. The last 2 beds that I have bought did not last a year.
The replacement product that you guys sent me is defective. My Son was only able to use it twice. Now, each time we blow it up, it starts to deflate immediately. We checked it for holes and there are none so I'm not sure what the problem is.
Unfortunately I can't give 5 stars since I did have an issue with the first air mattress not staying inflated. But the company deserve a 5 star on their warranty response the mattress was replaced promptly for that I am pleased
[This review was collected as part of a promotion.] Intex's 16.5in Queen Dura-Beam Pillow Rest Raised Airbed with Internal Pump is super easy to set up and use, and is the most comfortable inflatable bed I've ever tried. My kids have friends to sleep over on a regular basis, and this bed couldn't be better. I set it up and take it down within a couple of minutes. I've also tried sleeping on it myself on a family camping trip and it was very comfortable. A perfect night's sleep really! Highly recommend for all households.
[This review was collected as part of a promotion.] My air bed seems to be very durable. It inflated fairly quickly and it is sturdy. The pillow is a little uncomfortable, so I use my own. I like the black color. My sheets fit well on it. I like it. Will be good to use when company comes.