Customer reviews from https://www.asus.com
ASUS - Vivobook S 14 M5406WA-IB96 Laptop, Ryzen AI 9 365, 32GB, 1TB SSD, 14.0" (2880x1800), Radeon 880M, Win 11 Home - Black
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - Vivobook S 14 M5406WA-IB96 Laptop, Ryzen AI 9 365, 32GB, 1TB SSD, 14.0" (2880x1800), Radeon 880M, Win 11 Home - Black
Posted by: Kalyani
Frequency of use:Daily
Verified Purchase:Yes
The screen is beautiful but I am having issues in full screen mode. It keeps moving up and down in full screen mode. Laptop is light and very easy to manage. Trackpad is very functional, sizeable and I like the volume and brightness control on the trackpad.
Response from https://www.asus.comBy CLM, May 20, 2025
Dear Kaylani,
Thank you for your comment.
We certainly understand your concern and the inconvenience this may have caused regarding the issue you are experiencing with the display if it keeps moving up and down in full screen mode. To resolve this, please ensure the AMD chipset and graphics drivers were installed, and WINDOWS is up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-s-14-oled-m5406/helpdesk_download?model2Name=M5406WA. Additionally, ensure other drivers and BIOS for this laptop are installed. Keeping this laptop updated will ensure optimum system stability and performance. If you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than glad to help. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand your concern and the inconvenience this may have caused regarding the issue you are experiencing with the display if it keeps moving up and down in full screen mode. To resolve this, please ensure the AMD chipset and graphics drivers were installed, and WINDOWS is up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-s-14-oled-m5406/helpdesk_download?model2Name=M5406WA. Additionally, ensure other drivers and BIOS for this laptop are installed. Keeping this laptop updated will ensure optimum system stability and performance. If you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than glad to help. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Horhey
Frequency of use:Daily
Verified Purchase:Yes
I still am not really aware of what the heck copilot is and how it is usefult to me other than a glorified version of Alexa and other poorly designed interactive chat programs like 'Eliza" from long ago. Otherwise a fine computer I bought to replace my perfectly functioning previous ASUS computer which has been rendered obsolete by Microsoft and with their Win 11 requirements despite meeting all requirements except the some kind of latest version of a chip.
Written by a customer while visiting https://www.asus.com
Posted by: AdamN
Frequency of use:Daily
Verified Purchase:Yes
Getting it set up and updated was a little buggy. Had to reset some of my windows settings when it updated software, firmware, and bios. But once it was set up, it runs amazingly fast and well. Battery lasts all day with proper settings. Very satisfied.
Written by a customer while visiting https://www.asus.com
Posted by: WVDAVIES
Verified Purchase:Yes
Easy to move from my old laptop to the ASUS unit. Responsive operation with complex engineering software. Very Happy so far in my ownership.
Written by a customer while visiting https://www.asus.com