Customer Reviews for Sterilite - Laundry Hamper Flip Top Lid Retractable Pull Handle Wheels, (3 Pack) - White
Customer Rating
3
Need replacement part
on December 26, 2022
Posted by: Bruce54
Bought this product but lid cracked, how can I get a new lid?
Response from sterilite.comBy Sterilite, Marketing, January 3, 2023
Hello Bruce54, I am sorry to read that your recent purchase of a Sterilite product is damaged. Please return it to the retailer or contact the online retailer you purchased it from for a refund or exchange.
I bought this a couple of months ago and the wheel broke already.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, Marketing, August 31, 2022
Hello, our apologies for inconvenience caused by the Laundry Hamper Wheel. Customer satisfaction and product quality are very important to us. Please contact me directly at marketing@sterilite.com so we can further assist you.
I received this hamper as I was entering college in 2007. I still own it and still love it! As a college student I was defiantly rough on it. As a single adult on a teaching salary, I rent a small apartment without laundry facilities. Needless to say my hamper has rolled many miles. The wheels broke on me a few weeks ago. I looked to find replacement wheels but was unable to find any for purchase. After contacting Sterilite, they were able to send me replacement wheels. Thank you Sterilite, I will continue to love and recommend your products!
I have bought this hamper for years. Being physically disabled and unable to lift this wheeled hamper is great. They used to come in other colors, unfortunately they now only come in white. Tacky and clashes with my decor.
I have had this hamper for years and it is just now showing a little wear..something got sat on top that was too heavy and cracked lid....now I am trying to find another but there are not out there except in 3 pack???? where can I get just one???? someone else I spoke with was looking also with same problem....
I loved this basket at first, but have come to realize it falls over too easily when it’s not full. The lid also snaps shut with the slightest movement which can make this a very annoying hamper to use when you’re trying to transport laundry. I still love that it has wheels and I really would like another one but one that is more sturdy.
We bought two of the hampers 7 years ago. My wife has one and I have the other in our bathrooms. After all this time and weekly trips to the laundry room which is in the house these are still in great condition. My wifes' hamper lid cracked in a few places last month and an email to Sterlite was responded to with a new lid within a week. . This is a great company to do business with and I recommend their products highly.
is there a way to replace the wheels once they are worn out
Response from sterilite.comBy Sterilite, Marketing, March 4, 2020
Thank you for reviewing the Sterilite Ultra Wheeled Laundry Hamper.
Our Customer Service Department can assist in providing further details about replacement wheels. Please reach out to us at custsrvc@sterilite.com for further assistance.