Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8, Tab S7 Book Cover Keyboard - EF-DT870UBEGUJ - Black
Average customer rating
4.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
23
4 Stars
14
3 Stars
1
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
15 out of
16)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8, Tab S7 Book Cover Keyboard - EF-DT870UBEGUJ - Black
Customer Rating
3
Worked great until it didn't :(
on October 26, 2025
Posted by: BlessedMe_2025
from Houston, Texas
Expertise:Intermediate
This was a great keyboard until it stopped working. Super sleek and I love that it keeps the S-pen secure. Durable, in fact it still looks brand new even after a couple of years. Speaking of, can someone tell me how long they are supposed to last? I've had mine a few years and while the tablet is going strong, the keyboard just stopped working all of a sudden with no warning. I know it's the keyboard because when I attach my tablet to my daughter's it recognizes it. I cleaned the connectors and did all of the things, but no such luck. I will now have to buy another one, which I'm not happy about because they aren't cheap.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, October 27, 2025
Hi there BlessedMe_2025,
Thank you for contacting us and sharing your feedback about your Galaxy Tab S8 / S7 Book Cover Keyboard. Our accessories are built to last. You mentioned that your Book Cover Keyboard no longer works or isn’t recognized by your tablet, which could be related to a firmware update. Sometimes, a notification will appear; if not, go to Settings, select Software Update, and download any available updates. Also, check in Advanced features > Accessories for updates and verify your Book Cover Keyboard settings. It appears you might be just outside the standard Samsung warranty for your keyboard, but if you have Samsung Care+, you may have options. Please contact Samsung Support for troubleshooting or extended warranty assistance. We appreciate your support and thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for contacting us and sharing your feedback about your Galaxy Tab S8 / S7 Book Cover Keyboard. Our accessories are built to last. You mentioned that your Book Cover Keyboard no longer works or isn’t recognized by your tablet, which could be related to a firmware update. Sometimes, a notification will appear; if not, go to Settings, select Software Update, and download any available updates. Also, check in Advanced features > Accessories for updates and verify your Book Cover Keyboard settings. It appears you might be just outside the standard Samsung warranty for your keyboard, but if you have Samsung Care+, you may have options. Please contact Samsung Support for troubleshooting or extended warranty assistance. We appreciate your support and thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
