Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8, Tab S7 Book Cover Keyboard - EF-DT870UBEGUJ - Black
Average customer rating
4.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
23
4 Stars
14
3 Stars
1
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
15 out of
16)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8, Tab S7 Book Cover Keyboard - EF-DT870UBEGUJ - Black
Customer Rating
5
Who knew!!!
on November 30, 2020
Posted by: lilkiss98
from Belleville
Gender:Female
[This review was collected as part of a promotion.] This keyboard makes a great addition to the tablet. The keyboard makes it easier to type and function with my tablet. I would definitely recommend to students and professionals alike. I've very happy for the change preview this tablet. Well worth it.
Written by a customer while visiting The Insiders
Customer Rating
4
Goes great with the tablet
on November 30, 2020
Posted by: jfan243
from Philadelphia
Gender:Female
[This review was collected as part of a promotion.] I have previously used tablets with no keyboard, usually just sticking to a stylus, but I must say the keyboard has been a great accessory to go with the Galaxy tab S7. It was easy to attach and set up and it's been great to use at work to do some work. The keyboard makes that tablet into a great portable laptop. My only downside with it, is that it does make the tablet as a whole weigh a bit heavy. I would definitely recommend this accessory to anyone that wants to work on the go with functionality of a laptop.
Written by a customer while visiting The Insiders
Customer Rating
5
Playing with the Tab S7 Keyboard
on December 4, 2020
Posted by: Biki209
from San Francisco
Gender:Female
[This review was collected as part of a promotion.] I was very excited when I was selected to test the Samsung S7 with the keyboard. With all of the capabilities of the Tab S7, I knew I had to test it with all new work tasks. I love the keyboard accessory. It feels really sturdy and I love that it clicks into the side and stays really well to the tablet, which gives you the full impression of working on a small, portable laptop. The keyboard was compact and easy to use. I did really enjoy it for note taking and in using it in combination with the pen too.
Written by a customer while visiting The Insiders
Customer Rating
4
Expensive, but Very Nice Add-On for Your S7
on December 15, 2020
Posted by: bress1
from Verona
Gender:Female
[This review was collected as part of a promotion.] This keyboard seems a bit overpriced, but we bought it anyway and it does increase the functionality of our Tab S7 tablet. Everything about it is nice. It has a nice feel when typing, it attaches and detaches nicely, and the layout and keys are intuitive to use. It also has dex key/mode and the touchpad is nice too. I'm getting the hang of multi-finger gestures even. The keyboard was very easy to set up and works very nice. Wish it did not cost so much, but we do use it a lot and i guess the increased productivity and usefulness justifies the high price somewhat. Plus it does fit and work seamlessly with the S7, more so than accessories i’ve used with other tablets in the past. Very productive accessory to add to your S7!
Written by a customer while visiting The Insiders
Customer Rating
4
Decent Keyboard But Has Some Issues
on January 16, 2021
Posted by: Courtney
the main caveats of this detachable keyboard is the fact that the trackpad is really not that great. it is functional but honestly, i find it better to use either the pen or a bluetooth mouse. the other pet peeve that i had was that i kept accidentally pressing the dex/screenshot button when i meant to hit backspace. it happens a lot for me and its honestly really annoying. i wish it wasnt there. i did wind up getting an external keyboard because of this issue but since i really like the idea of the keyboard doubling as a slim case for the tablet so i still find myself coming back to this one.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great when it connects
on January 18, 2022
Posted by: Kari
this keyboard is fantastic when it actually connects to the tablet. too often i go to use it and the tab does not recognize it is there. i have tried everything. sometimes a simple reset works, other times nothing works. unfortunately i'm in the middle of the latter.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Charles, Samsung Care, April 19, 2022
Hi Kari. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S8 and Galaxy Tab S7 Book Cover Keyboard. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Product Warranty
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144418229
Have a great day.
^Charles
How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Product Warranty
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144418229
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
good but one problem
on April 5, 2022
Posted by: peewee
once i attach the cover and keyboard, i cant figure out how to use predictive texting. predictive texting works once the keyboard is disconnected.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
terrible, not fit for price point
on August 19, 2025
Posted by: not a nickname
Expertise:Expert
I've had three of these keypads since I purchased my tablet, each time the pad has faulted / expired prematurely and I've been advised it's not a warranty issue. They're rubbish. They buttons fall off, they're not made for use.
Response from Samsung USBy R&R, August 25, 2025
Hi not a nickname,
We appreciate your correspondence and for sharing your experience with the Galaxy Tab S8 / S7 Book Cover Keyboard. We recognize the potential frustration when your device does not perform as anticipated. Our objective is to design accessories that complement the functionality of your device while providing security and protection. We value your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your correspondence and for sharing your experience with the Galaxy Tab S8 / S7 Book Cover Keyboard. We recognize the potential frustration when your device does not perform as anticipated. Our objective is to design accessories that complement the functionality of your device while providing security and protection. We value your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US