Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8, Tab S7 Book Cover Keyboard - EF-DT870UBEGUJ - Black
Average customer rating
4.3 out of 5
4.3
(41 Reviews)
Open Ratings Snapshot
Rating breakdown 41 reviews
5 Stars
23
4 Stars
14
3 Stars
1
2 Stars
1
1 Star
2
94%of customers recommend this product. 
(
15 out of 16
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8, Tab S7 Book Cover Keyboard - EF-DT870UBEGUJ - Black
Customer Rating
4 out of 5
4
Great Keyboard!
on October 12, 2020
Posted by: Anonymous
from Marianna, Fl
first and foremost, i love the samsung galaxy tab s7 book cover keyboard. i love how quiet the keys are when you are in the middle of typing. i also love the touch gestures on the touchpad and how intuitive they are. so far i've used this keyboard primarily in dex mode- where it's most practical to use. but there is one problem off the top of my head that makes this keyboard inferior to the likes of microsoft's surface keyboard. this keyboard is not backlite at all. it really make it difficult to type with this keyboard in low light, or at night in the dark. but i have to say i really love the bookcover keyboard and i recommend it for anyone that has the samsung galaxy tab s7.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable keyboard, slim, and protective!
on October 18, 2020
Posted by: Emmy
i have used other keyboard cases for products in the samsung family as well as keyboard cases for other tablet brands and this is hands down my favorite. the keys are smooth and comfortable to use. (pros) my favorite part is its sturdiness and that the keyboard detaches easily to use the tablet without it. (cons) the only downside i see so far is that the keyboard doesn't have a backlight function to see the keys in a darker environment.
i would definitely recommend this case.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works
on September 21, 2020
Posted by: Anonymous
from Crestview FL
at first it didnt work. i thought it was bluetooth and couldnt find the manual or the kwyboard listed in the bluetooth menu. but i figured that the little metal prongs that connect the keyboard to the tablet is what causes thw connection. after a few minutes of itbeing connected to the tablwt by the magnet it connected and worked. works great now that i got it figured out. :) wish the magnet that holds on the keyboard was a little stronger cause im a bit worried it may come off too easy when i dont want it to. i like the littlw flap that holds the pen there cause i was also a bit worried about the pen getting lost cause it only magnetizes to it.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A couple more improvements needed
on October 15, 2020
Posted by: 85octane
from Ohio
tactile feel is very good, mouse pad works very good as well.
at first keyboard was difficult to attach, if not in perfect position, you'd have to wiggle it around to seat. this got better over time however i never had this problem with my s6 keyboard, it sucked into proper position every single time.
extra weight added by using magnets instead of reusable adhesive, a worthwhile trade off.
needs backlighting or i would actually prefer a luminescent coating that can be charged by the tablet's screen
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great, but...
on October 15, 2020
Posted by: DOTGuy
i love the keyboard, but don't like that the keys are not back-lit. a little expensive not to be able to type in the dark.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keyboard of the year!!
on December 15, 2020
Posted by: Djyoung2k14
from Hammond
Gender:Male
[This review was collected as part of a promotion.] I'm writing this review for trying out my wife's new keyboard for her tablet. I loved how it automatically attaches to the tablet without any issues. The keys are spaced out perfectly even for big fingers. I love how it lights up upon interaction as well. The keyboard is also light weight in comparison to others keyboards. I loved using it with the tablet.
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Didn't come with function keys
on January 8, 2021
Posted by: Eric
the keyboard and cover is great but it shows right there in the spec that there's function keys (volume nob, esc key). otherwise, great
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Currently looking for new cover.....
on April 8, 2022
Posted by: Pseudomamma
this is a 2 pc design. the keyboard piece connects with magnets to the side of the tablet. that sucker falls out all the time. i have to be careful how i open it, or it falls off. i am very disapointed in the quality considering how much i paid.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy CharlesSamsung CareApril 19, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S8 and Galaxy Tab S7 Book Cover Keyboard. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more covers available.

S8 Cover
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=s8%20cover&sort=relevance&size=30&category=Accessories

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144417787

Have a great day.

^Charles
Written by a customer while visiting Samsung US
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