Customer reviews from sony.com
Sony - Signature Closed Dynamic Hi-Res Headphones w/ Case MDRZ1R - Black
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
16
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
4
76%of customers recommend this product.
(
16 out of
21)
Customer Reviews for Sony - Signature Closed Dynamic Hi-Res Headphones w/ Case MDRZ1R - Black
Customer Rating
1
Poor quality control!
on June 11, 2018
Posted by: JKTRRT
Gender:Male
Just picked them up 3 days ago and noticed that the paint on the back of the headphone has a missed painted spot. They are expensive and should have inspected for imperfections. I am not happy!
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony North America Customer Support, June 12, 2018
Hi JKTRRT,
We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department.
We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department.
Written by a customer while visiting sony.com
Customer Rating
1
trash
on January 16, 2018
Posted by: Anonymous
Gender:Male
these are the uglyiest headphones and trash and never buy these ever again its the worst headphones.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 16, 2018
Hi sonyistrash, Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! _Bob
Written by a customer while visiting sony.com
Customer Rating
2
Sony Z1R Headphone review
on December 15, 2018
Posted by: Conrad123
Gender:Male
Bought these headphones for a test. I am pretty disappointed. The product is overpriced.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 16, 2018
Hi Conrad123, we regret that the headphone failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Customer Rating
1
Horrible i wish i could give it 0 stars
on August 21, 2019
Posted by: Sean7282873
Gender:Male
Don’t buy this, ordered it and it broke within the first day, thought it wasn’t unlucky ordered another and it broke again. Horrible product
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 24, 2019
Hi, Sean7282873!
We regret to hear about this. To better assist you with this issue, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
We regret to hear about this. To better assist you with this issue, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Customer Rating
1
terable
on January 16, 2018
Posted by: bald larry
Gender:Female
i have had these for about 2 weeks and i dropped them and now they dont work :/
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 16, 2018
Hello bald larry, we are sorry to hear what happened to your unit. For repair options, kindly check the link provided below:
https://esupport.sony.com/US/p/service.pl
Regards, _Bob
https://esupport.sony.com/US/p/service.pl
Regards, _Bob
Written by a customer while visiting sony.com