Customer reviews from Samsung US
Samsung - Galaxy S25 FE 256GB (Unlocked) - Navy
Average customer rating
4.8
(730 Reviews)
Rating breakdown 730 reviews
5 Stars
600
4 Stars
103
3 Stars
15
2 Stars
6
1 Star
6
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Samsung - Galaxy S25 FE 256GB (Unlocked) - Navy
Customer Rating
1
Disappointing
on November 10, 2025
Posted by: Annoyed1
[This review was collected as part of a promotion.] I was excited to get this upgraded phone but the performance is subpar. It freezes. It's very slow to load web pages and seems to have trouble locating the network or roaming service when not connected to the wifi at home. These problems with freezing and slow loading occurr even when connected to the wifi at home. The desktop is connected to the same wifi and experiences no problem.
Value
1
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Annoyed1, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you every day, and we would love to help you maximize the speed and troubleshoot the freezing of your device. We have provided links to articles to help you with these experiences you mention. We have also shared a link to the Samsung Support Team to assist you further if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really want to win!! I'm faithful customer and alw
on November 10, 2025
Posted by: Eagleheart
[This review was collected as part of a promotion.] Christmas is around the corner would be so awesome to have for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Drops WiFi
on November 10, 2025
Posted by: Wifey1981
[This review was collected as part of a promotion.] As soon as I leave my house I can't make a call. Everything has been checked. It remains a mystery.
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey Wifey1981, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the reliable connection of your device to your carrier and Wi-Fi are to you every day. We have provided a few links to troubleshooting guides to help you with both of these instances. We have also shared a link to the Samsung Support Team if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 11, 2025
Posted by: WDavis
[This review was collected as part of a promotion.] Best midrange phone I've ever bought. I quite enjoy this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with Features and Durability
on November 11, 2025
Posted by: SMACKTHARABBIT01
[This review was collected as part of a promotion.] My main and most used feature has always been samsung camera. Photo Assist lets you perfect your shots with Generative Edit. Move fill or erase selected objects, all with AI-powered precision that fills in the photo. I take photos of just about everything the processor in my samsung phone is great providing clear photo / video for any task expecially the days i feel like playing video games or watching a movie on my phone. This phone holds the most slim design of all samsung phones of its kind and comes in so many new awesome colors. Designes with gorilla glass the durability hold up hands down. Definatly get your moneys worth from this one thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really easy phone to use. Real cool features
on November 11, 2025
Posted by: Harryb
[This review was collected as part of a promotion.] Galaxy system works really good! AI has some good features I'm just now starting to use more. Pretty easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need...and more
on November 11, 2025
Posted by: NukeGlow
[This review was collected as part of a promotion.] Love everything about this phone. Everything I need plus Galaxy AI! They just keep improving these phones, in the best way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money, it is slow and constantly res
on November 11, 2025
Posted by: Amyh123
[This review was collected as part of a promotion.] This is the second one I have gotten hoping that the first thing was a fluke , but it's not the second one is exactly the same
Value
2
Response from Samsung USBy R&R Team, November 12, 2025
Hey Amyh123, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how important your phone is to you for a range of daily tasks. We would love to help you troubleshoot the speed of your device, and the restarting you mention experiencing. We have provided links to troubleshooting guides to assist you with the refresh rate and crashing of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US