Customer reviews from fellowes.com
Fellowes - 3831001 Powershred 325ci 100% Jam Proof Cross-Cut Shredder with 22-Sheet Capacity - Black/Gray
Average customer rating
3.6
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Fellowes - 3831001 Powershred 325ci 100% Jam Proof Cross-Cut Shredder with 22-Sheet Capacity - Black/Gray
Customer Rating
3
6mo wonder
on June 16, 2015
Posted by: ae1daniel
Our office purchased this product 6 months ago, for past few weeks shredder has been running by itself(Yes, sensors were cleaned) and now paper counter sensor seems to have failed. keeps indicating a paper jam.
Pros: Quality Construction, Jam Resistance, Safety Features, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: poor sensor design
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
2
not the gorilla shredder I wanted
on January 6, 2014
Posted by: familydoc
I purchased this a few months ago to replace Fellowes C32cr. That shredder would power through whatever we threw at it. This lasted for years. Problems with "birds nesting" could not be fixed. This 325CI was recommended to replace this previous one. Current issue is that this has so much safety and sensing equipment applied to the motor that it is forever downshifting its motor. I would consider this a prissy overly sensitive overly designed product. I would much prefer the raw power of the prior version of this product. I run a small office. We need to shred 2-3 inches of paper a day. This is a much slower process than it used to be. The overload sensor can't handle a thick junk mail envelope with some stuff in it. I could do without the safety measures because no one in this office was trying to jam their fingers in the slot... Further the cd shredding does not work at all. We have gotten used to this new machine but if you need to do more than this modest amount of shredding I would suggest you get a bigger shredder with fewer bells and whistles.
Pros: Quiet Operation, Quality Construction
Cons: Sheet Capacity, Mess Reduction, Safety Features, Jam Resistance
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
1
bad quality
on June 8, 2011
Posted by: bearx
purchase this one on January 2011. After few weeks it started having problems. Called manufacturer to arrange the repair couple times and took more than two months till all the problems fixed. Problems encountered: touch panel problem, won't stop after switch power on. Had 420cc model before this one. It worked for almost 10 years without any problem before the control board fail.
Pros: Warranty
Cons: Service Guarantee, Quality Construction
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
Nice, quiet shredder
on February 8, 2019
Posted by: ClintonGene
Nice style - very modern look. Can shred multiple pages at a time quite easily. The noise is very low and much quieter than our previous office shredder. The set up instructions were a breeze.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: having to oil at every bag change
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great purchase
on May 21, 2020
Posted by: AGY81
You get what you pay for. This has been a great purchase for my office. Durable, quiet and resistant.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
on December 6, 2010
Posted by: poohbear
Excellent Product. The jam proof feature is a little too jam proof.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Mess Reduction
Cons: Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
C-325Ci 100% Jam Proof Cross-Cut Shredder
on September 6, 2011
Posted by: Ezal1
The jamproof is what sold me. It is the reason for my other shredders failing. This one is stylish, works well and runs quietly.
Pros: Quiet Operation, Quality Construction, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com