Customer reviews from ring.com
Ring - Refurbished Excellent - Video Doorbell 3 - Satin Nickel
Average customer rating
4.4
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
74
4 Stars
12
3 Stars
5
2 Stars
6
1 Star
4
91%of customers recommend this product.
(
89 out of
98)
Customer Reviews for Ring - Refurbished Excellent - Video Doorbell 3 - Satin Nickel
Customer Rating
5
Highly recommend
on August 25, 2020
Posted by: Jnunn2973
from Mc Rae, Ga
[This review was collected as part of a promotion.] If you are looking for a camera doorbell system you cant go wrong with this one! It's super easy to install and operate and best of all no hard wiring needed. The motion detector camera works flawlessly and I love getting the alerts directly to my phone. The video is crisp, clear and you can interact with the person on the other side. The battery life is also super long and the battery is rechargeable.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great Bell
on August 25, 2020
Posted by: Anonymous
from Florida
Happy with this big time great product love the system
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great Views
on August 25, 2020
Posted by: Fed up with Fedex
from Bennington NH
We bought this because of issues with deliveries and it has paid for itself in less than a months time.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Excellent product
on August 25, 2020
Posted by: Hoss
from Ocean Pines, Md
Bought about 3 months ago and am really impressed.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
seems to work OK lacking in picking up someone on
on August 25, 2020
Posted by: I do not have one
from rio vista ca
the device seems to work but lacking in showing someone coming up pathway to door.
shows me going out door to get mail but does not show me coming back, just entering front door
shows me going out door to get mail but does not show me coming back, just entering front door
I would recommend this to a friend!
Response from ring.comBy Ring Team, Ring, June 24, 2021
Hello,
Thank you for taking the time to share your Ring Video Doorbell 3 experience with us. It is imperative that your device detect accurate motion within your monitored zones, as this ensures you are notified when someone approaches your door. You should be able to enjoy the peace of mind that the Ring Video Doorbell 3 is designed to add to your home security.
If by chance you have a few stairs leading up to your front door, we would like to suggest installing a Ring Wedge Kit behind the doorbell. The kit will help achieve the proper angle, so that the doorbell detects motion as it approaches the pathway to your door. The link below will take you directly to the Ring Wedge Kit for your doorbell model: https://ring.com/collections/accessories/products/wedge-kit-for-video-doorbell-3.
We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can also find tips and tricks from other Ring users regarding motion detection.
All the Best,
Danielle with Ring
Thank you for taking the time to share your Ring Video Doorbell 3 experience with us. It is imperative that your device detect accurate motion within your monitored zones, as this ensures you are notified when someone approaches your door. You should be able to enjoy the peace of mind that the Ring Video Doorbell 3 is designed to add to your home security.
If by chance you have a few stairs leading up to your front door, we would like to suggest installing a Ring Wedge Kit behind the doorbell. The kit will help achieve the proper angle, so that the doorbell detects motion as it approaches the pathway to your door. The link below will take you directly to the Ring Wedge Kit for your doorbell model: https://ring.com/collections/accessories/products/wedge-kit-for-video-doorbell-3.
We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can also find tips and tricks from other Ring users regarding motion detection.
All the Best,
Danielle with Ring
Written by a customer while visiting ring.com
Customer Rating
5
Great camera and easy to use
on August 25, 2020
Posted by: DMack
from Houston, TX
I ordered my Ring Doorbell about six weeks ago and am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
Works well-battery life is not what they say it is
on August 25, 2020
Posted by: Not seattle
from Whidbey island, wa
Product works well-no complaints there. However just under standard settings, the battery will probably last a month to a month and a half at best. There is no way you could get 3-6 months out of a standard charge
I would recommend this to a friend!
Response from ring.comBy Ring Team, Ring, June 28, 2021
Hello Not Seattle,
Your experience with Ring is our top priority, and it is important to us that when investing in our products they meet your need and expectations. We understand the importance of having your home security devices work properly, and we would like to offer our help! We agree that getting the most life from your Ring battery is essential, so that it can provide you with around-the-clock coverage.
While the battery in your Ring Video Doorbell 3 can go months between recharges with normal use, this is dependent on a number of factors in your home's environment such as the local weather and the number of activities captured. The more events captured by your Ring Doorbell 3, the more your battery is used to power the live HD video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. In addition, the battery is also drained each time you use the live view to look or speak through your camera. Here is a helpful article that details steps that can be taken to increase time between battery recharges: https://support.ring.com/hc/en-us/articles/208190773-The-Battery-In-My-Ring-Device-Seems-to-Drain-Too-Fast.
Please reach out to us today at https://community.ring.com/ for additional tips and support. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Sincerely,
Danielle with Ring
Your experience with Ring is our top priority, and it is important to us that when investing in our products they meet your need and expectations. We understand the importance of having your home security devices work properly, and we would like to offer our help! We agree that getting the most life from your Ring battery is essential, so that it can provide you with around-the-clock coverage.
While the battery in your Ring Video Doorbell 3 can go months between recharges with normal use, this is dependent on a number of factors in your home's environment such as the local weather and the number of activities captured. The more events captured by your Ring Doorbell 3, the more your battery is used to power the live HD video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. In addition, the battery is also drained each time you use the live view to look or speak through your camera. Here is a helpful article that details steps that can be taken to increase time between battery recharges: https://support.ring.com/hc/en-us/articles/208190773-The-Battery-In-My-Ring-Device-Seems-to-Drain-Too-Fast.
Please reach out to us today at https://community.ring.com/ for additional tips and support. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Sincerely,
Danielle with Ring
Written by a customer while visiting ring.com
Customer Rating
5
Love this product
on August 25, 2020
Posted by: Carolyn M
from Maryland
I upgraded my ring doorbells and love all the new features on them. These are powered by solar and I don’t have to take them down to charge. Hey hey are so much cleare nd picks up everything. I think everyone should have them.
I would recommend this to a friend!
Written by a customer while visiting ring.com