Customer reviews from snowjoe.com
Sun Joe - TJ604E - Green
Average customer rating
4.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
161
4 Stars
25
3 Stars
2
2 Stars
0
1 Star
1
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Sun Joe - TJ604E - Green
Customer Rating
5
You'll be very happy with this TJ604E
on December 15, 2020
Posted by: PAWM
from Grosee Pointe Park, MIchianr
This 13.5 AMP unit is a really strong workhorse. Keep in mind that the TJ604E is a 13.5 AMP unit. It won't work well with a medium duty extension cord that is rated at 10 AMPS max. It won't get the power it needs from a 10 AMP rated cord and could wear out the motor or cause the 100 AMP cord to over heat and catch fire
We bought a 100 foot 15 AMP rated extension cord and the cord supplies all the power this unit needs.
My 5'6" wife loves using it. I do suggest buying a pair of good ear mufflers to protect from the sound. The unit digs deep, about eight inches, both going forward and backwards.
We have used it only on previously planted gardens. We haven't used it to tear up grass. I think it would tear up grass but obviously and simply take a while longer than existing gardens.
Just put it together as the instructions say and it'll work fine.
We have used it only on previously planted gardens. We haven't used it to tear up grass. I think it would tear up grass but obviously and simply take a while longer than existing gardens.
Just put it together as the instructions say and it'll work fine.
Written by a customer while visiting snowjoe.com
Customer Rating
1
not supported with parts or service
on July 24, 2025
Posted by: NealC
from Northern Minnesota
It is a very nice little tiller. I got 3 years worth or work out of it. The seals in the gearbox wore out because there were some weeds that wrapped around the axles. This happens a lot with tillers and is a pretty common problem with most seals around rotating shafts. I now have a pretty good gearbox oil leak and need to replace the seals. There is no illustrated parts breakdown for the unit. No parts are available to make the repair and there is nowhere to take the unit in for repair. Support after the sale is unfortunately does not exist and if there is a problem then repairs are not possible and the unit is scrap
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 25, 2025
Dear Valued Customer,
Thank you for sharing your detailed feedback regarding your experience with the Sun Joe TJ604E Electric Garden Tiller + Cultivator. We're glad to hear that the unit served you well for several years, and we truly appreciate your thoughtful insights into the wear and tear that occurred over time.
We sincerely apologize for the inconvenience you've encountered with the gearbox seals and the difficulty in sourcing replacement parts.
At this time, replacement parts for the gearbox are unfortunately not sold separately, and we understand how this limits the ability to perform necessary repairs. We recognize the importance of long-term serviceability, and your input has been shared with our product development team to help guide future improvements in parts availability and after-sales support.
Thank you again for taking the time to share your experience. We truly value your feedback and apologize for the inconvenience this has caused. Should you have any other questions or need assistance, please don’t hesitate to reach out to our customer service team.
Thank you for sharing your detailed feedback regarding your experience with the Sun Joe TJ604E Electric Garden Tiller + Cultivator. We're glad to hear that the unit served you well for several years, and we truly appreciate your thoughtful insights into the wear and tear that occurred over time.
We sincerely apologize for the inconvenience you've encountered with the gearbox seals and the difficulty in sourcing replacement parts.
At this time, replacement parts for the gearbox are unfortunately not sold separately, and we understand how this limits the ability to perform necessary repairs. We recognize the importance of long-term serviceability, and your input has been shared with our product development team to help guide future improvements in parts availability and after-sales support.
Thank you again for taking the time to share your experience. We truly value your feedback and apologize for the inconvenience this has caused. Should you have any other questions or need assistance, please don’t hesitate to reach out to our customer service team.
Written by a customer while visiting snowjoe.com
Posted by: Plucky
from Schuylkill Haven PA
Verified Purchase:Yes
My tiller works with minimum of effort,almost as it will work alone.Has the power to get even the hardest job done. It was easy to assemble less than five minutes ,easy to read instructions.
Written by a customer while visiting snowjoe.com
Posted by: Happy Tillers
from Krum, TX
Verified Purchase:Yes
We are in our 70's and needed something small to operate in our garden. What a great job this guy did. We plowed up existing garden with ease. Did a new one with almost the same results. Because a pool sat in that location it had years of 10,000 lbs of water sitting on the dirt. This little guy plowed right through the area. We had to water a very small section to soften it but once that was done, bang, it plowed right through. After two plowing jobs to make sure the dirt was mixed well it is ready to plant. We would suggest this product to everyone. Love the plug in and go, no pull to start, no gas either. Folds easily and stores well. Very happy
Written by a customer while visiting snowjoe.com
Posted by: B Dad
from Wheeling, WV
Verified Purchase:Yes
Purchased as a gift for my daughter. I also gave her a 100' long 10/3 extension cord which a 13.5 amp motor such as this requires. The plug on this tiller has a hood around the prongs making it difficult, to impossible, to connect to a large extension cord. You may need to make an alteration to the hood to get it plugged in. The plug has only 2 prongs, i expected it to have a ground prong. The tiller is light and easy to manage, but the lightness is a drawback for breaking up the soil quickly and efficiently. You will need to make many, many passes. Still, it's better than using a shovel and hoe which was the alternative in this case.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, May 8, 2025
Dear Valued Customer,
Thank you for taking the time to share your feedback with us! We're glad to hear that the Sun Joe TJ604E Electric Garden Tiller + Cultivator has been a helpful tool for breaking up soil, though we certainly understand your concerns about the extension cord and the plug design.
We apologize for the inconvenience caused by the plug’s hood around the prongs, making it difficult to connect to larger extension cords. This is definitely valuable feedback, and we will share it with our product development team to improve future designs. Regarding the lack of a ground prong, we appreciate your insight, and we understand how that might have been unexpected.
As for the tiller’s performance, we recognize that while its lightweight design makes it easy to manage, it may require multiple passes to achieve the desired results for tougher soils. We hope that despite this, it still provided a significant improvement over traditional manual tools like shovels and hoes.
If you need any assistance or further advice on using the tiller, please don’t hesitate to reach out to us at 866-225-9723, available every day from 10 AM to 6 PM EST. We're here to help ensure you and your daughter continue enjoying your gardening experience!
Thank you for your valuable input, and we look forward to serving you again.
Thank you for taking the time to share your feedback with us! We're glad to hear that the Sun Joe TJ604E Electric Garden Tiller + Cultivator has been a helpful tool for breaking up soil, though we certainly understand your concerns about the extension cord and the plug design.
We apologize for the inconvenience caused by the plug’s hood around the prongs, making it difficult to connect to larger extension cords. This is definitely valuable feedback, and we will share it with our product development team to improve future designs. Regarding the lack of a ground prong, we appreciate your insight, and we understand how that might have been unexpected.
As for the tiller’s performance, we recognize that while its lightweight design makes it easy to manage, it may require multiple passes to achieve the desired results for tougher soils. We hope that despite this, it still provided a significant improvement over traditional manual tools like shovels and hoes.
If you need any assistance or further advice on using the tiller, please don’t hesitate to reach out to us at 866-225-9723, available every day from 10 AM to 6 PM EST. We're here to help ensure you and your daughter continue enjoying your gardening experience!
Thank you for your valuable input, and we look forward to serving you again.
Written by a customer while visiting snowjoe.com
Posted by: Tedd
from Wentzville, MO, United States
Verified Purchase:Yes
Have had a variety of tillers during my lifetime and was pleasantly surprised by the performance of the Sun Joe. All previous tillers were gas engine powered, both front and rear-tine models. We decides to buy it because there had been some good reviews. I'lm 81 years old and didn;'t think I wanted to "fight" a tiller. Was VERY surprised that the small electric engine could do the tilling. Of course it bounced on an area of smooth baked clay, but so would any other kind. Does a terrific job on most soils and I couldn't be more satisfied at it's performance.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Way better than expected
on April 16, 2018
Posted by: Capgeo
from Torrington CT
This thing does the work as well as some of the gas engine ones that I've seen. I planned on doing a patch for my garden of about 20' x 15' and it was so easy that I decided to reseed my lawn and make another area for my veggies approximately another 150 sq. ft. My only gripe is that I wish the handles were adjustable as they are a little long for me at 5' 10". I find that walking backwards works best for me, working about 2' at a time and then going forward. I live on a main road and 2 people stopped to see it in action and needless to say they were impressed of what this corded machine could do.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Exactly the garden tiller/cultivator I wanted
on September 11, 2018
Posted by: Ronn
from EUGENE, OREGON
Verified Purchase:Yes
This is exactly what I was looking for in a garden tiller. Plenty of power to till through clay hardpan that has not been disturbed in 50 years. The unit is very light, so it is easy to carry (my back likes this!). Of course, the light weight causes the tiller to bounce around a lot on the first pass through hardpan soil. Solution is to pull the tiller backwards through hardpan. Works like a charm. Once the hardpan has been broken up, the tiller readily breaks up the smaller chunks.
The tiller also does a great job mixing in amendments. One pass and it's done!
I highly recommend this tiller to any gardener.
Written by a customer while visiting snowjoe.com