I purchased the 20 page shredder at another location so figured going to the larger 150 feeder would be great. The feeder stopped working after half a day of use. The 12 page slot still works well but you are paying for the feeder (which when working only brings in on sheet of paper) Ixwould avoid this model.
I received this unit as a replacement from other shredder that was under warranty. The Staples 12-Sheet Micro-Cut Multi-Media Shredder (ST62153) is not the same quality compared with the old one. It's obvious a step down.
Response from StaplesBy May 8, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the shredder. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
the only issues are choking on folded paper and the narrow slit opening which makes multiple papers at once aggravating. Otherwise very good.
Response from StaplesBy May 8, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the shredder. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
I had been going through 30 years worth of papers. I needed a shredder to destroy these papers and it did a great job!! And shipping I couldn't believe how fast it got here. It took just a little more than 24 hours. WOW!!
I do a lot of shredding and was looking to replace the Staples 16-sheet micro cut shredder Model No. SPL-TMC 162A which I bought in 2016 and had proved to be a reliable work horse of a unit. However it finally jammed once too often and died. Not bad really. It gave me 9 good years of service. I looked through the Staples catalog online and selected the 20 sheet micro cut Model No. ST62155 which seemed to be the closest equivalent to my old unit. It only had a one-year warranty compared to the two-year warranty on the old one. But the old unit lasted much longer than that so I wasn't concerned. I've been using it for just over a month - enough time to give it a review. I must say I am disappointed with my purchase for 3 reasons. 1. There is no way to attach the shredder bag to the unit. To be fair there wasn't with my old shredder either but with that one you could fit the bag over the inside waste basket. You cannot do that with the new model. So that convenience of collecting the shredded matter in a bag without spilling it on the floor is no longer a feature. 2. I have to keep reinserting the pull-out waste bin to get the unit to function. There's some sort of sensor safety device which has to be continually reactivated. Most tiresome! 3. The unit has an excruciatingly slow feed. I note other customers have complained about this in their reviews. Well it's true. If I have even a medium load to shred it seems to take forever. Bottom line: I regret making this purchase.
Glad it's on rollers because it is a heavy machine. Very affordable compared to other shredders. Nice feature that the feeder opens up to insert paper.
It over heats after about 20 minutes of using it. Not very powerful. Gets jammed a lot even when using less than the recommended amount of sheets. Not worth the money to only work for a short and not last very long.
Response from StaplesBy April 28, 2025
Hi Sharon thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF