It’s a great replacement from my older shredder & is much quieter too. So far I really like it & use it regularly. The wheel movement is a bit annoying, & maybe there is a way to lock them in place. If so, I don’t know about it & there was not an info booklet & warranty code that I could find in the box.
First day it already quit working. It will run when turned on, but half way through the first page the red temperature light comes on and shuts it down.
I tried putting 6 pieces of paper straight through (they didn't bunch up or anything like that). The machine couldn't handle it and overheated. Then, I tried unplugging and plugging it back in and it couldn't even handle one page at a time without overheating. This is a serious disappointment!