Customer reviews from Staples
Staples - 15-Sheet Cross-Cut Multi-Media Shredder (ST62154) - Black
Average customer rating
4.2
(1,101 Reviews)
Rating breakdown 1,101 reviews
5 Stars
681
4 Stars
195
3 Stars
77
2 Stars
38
1 Star
110
86%of customers recommend this product.
(
98 out of
114)
Customer Reviews for Staples - 15-Sheet Cross-Cut Multi-Media Shredder (ST62154) - Black
Customer Rating
5
Staples 8-Sheet Cross-Cut Personal Shredder(SPL-OXC8A)
on June 24, 2025
Posted by: S.N.
Verified Purchase:Yes
It is a good small shredder. Work efficiently and well. I recommend it.
Written by a customer while visiting Staples
Customer Rating
5
Love this little machine
on June 24, 2025
Posted by: Patti F.
Remember to keep a supply of lubricant sheets on hand to keep your machine running smooth. And use the plastic bag that the shredder comes wrapped in to make emptying the shredded paper out earlier.
Written by a customer while visiting Staples
Posted by: MARYANNE C.
Verified Purchase:Yes
I think that the customer should have the opportunity to try the shredder before purchasing in order to help make their decision.
Written by a customer while visiting Staples
Posted by: ROBIN T.
from Aptos
Verified Purchase:Yes
I initially could not get it to work. I doesn't seem like it should be hard. But could not get the light to come on to say it's ready. Noticed the catch basket didn't seem to be set properly but try and try it would not work and would not seat the catch basket properly. Several people came around to help and give it a try. Lot's of fussing and they all tried their solution(s). I gave up and walked away ready to return it. Then someone made it work. We will see if the same problem occurs when the catch bucket is emptied the first time.
Written by a customer while visiting Staples
Posted by: HEIDI E.
Verified Purchase:Yes
Broke after 3 months with just medium to light usage
Response from StaplesBy June 26, 2025
Hi Heidi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: THERESA K.
Verified Purchase:Yes
Our new shredder is so quiet. It does a great job of dicing the paper.
Written by a customer while visiting Staples
Posted by: RUTHANN R.
Verified Purchase:Yes
delivered on time much quieter than my previous shredder.
Written by a customer while visiting Staples
Posted by: BarBQLuvR
Verified Purchase:Yes
What makes this shredder an outstanding purchase is Staples’s fantastic product support. Our first iteration of the shredder was noisy - it sounded like a jet plane taking off. After a week I called Staples Product Support. I got a real person immediately - not an awful voice response or AI system. I told the associate my problem. She asked for some information and told me what information that she needed. I sent it promptly. And then what was unbelievable was that a replacement shredder arrived the next day. It has been a long time since I have had such service. The replacement is quieter (not quiet) shreds well and has worked flawlessly thus far. It is a great value for an 8-sheet shredder. It has a year warranty.
Written by a customer while visiting Staples