Customer reviews from Staples
Staples - 15-Sheet Cross-Cut Multi-Media Shredder (ST62154) - Black
Average customer rating
4.2
(1,101 Reviews)
Rating breakdown 1,101 reviews
5 Stars
681
4 Stars
195
3 Stars
77
2 Stars
38
1 Star
110
86%of customers recommend this product.
(
98 out of
114)
Customer Reviews for Staples - 15-Sheet Cross-Cut Multi-Media Shredder (ST62154) - Black
Posted by: Patti C
Verified Purchase:Yes
Great shredder!
Written by a customer while visiting Staples
Posted by: biz
Verified Purchase:Yes
it works but slowly ... 3 minutes max and then you wait a while before the next 3 minutes. ok for small, occasional use.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Home use maybe, not for office
on December 22, 2025
Posted by: S Martin
The specs say 20 minutes run time. We can only use it 5-10 minutes then must rest 20-25 since overheated. NOT useful in our office. Very disapoointed.
Written by a customer while visiting Staples
Customer Rating
2
Way too small
on December 22, 2025
Posted by: Cindy W
Its not only too small but it doesn't stop when full & gets jammed.
Written by a customer while visiting Staples
Posted by: Aristophanes
Verified Purchase:Yes
Smaller than my other shredder but still works
Written by a customer while visiting Staples
Posted by: Nancy
Verified Purchase:Yes
Great for the kitchen.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Vicki
Verified Purchase:Yes
I very much like this new shredder. It works just great and the basket holds more shredded material than other smaller ones.
Written by a customer while visiting Staples
Customer Rating
1
Lasted 6 weeks
on December 17, 2025
Posted by: Staples Shredder
I had this delivery on November 7. Never worked well. Stopped working altogether today.
Response from StaplesBy Staples, Social Media, December 19, 2025
Hi Vicki, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples