Customer reviews from frigidaire.ca
Frigidaire - Gallery 30 in. Wide 5 elements 6.2 Cu. Ft. Slide-In Electric Induction Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Average customer rating
2
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 6.2 Cu. Ft. Slide-In Electric Induction Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Customer Rating
1
Stove may be OK but service is terrible
on August 29, 2025
Posted by: Stine
I need information on how to return an accessory and have been on the phone 4 times this morning - keep getting transferred here and there and put on hold. Last call the gal sounded like she was making dinner while I sat there for 10 min! Call finally ended? I hate to see how it will be if I ever need service on my new range!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 2, 2025
We’re very sorry to hear about the difficulty you’ve had trying to return an accessory and the frustrating experience with our phone support. This is not the level of service we strive to provide, and we truly apologize for the inconvenience and wait times. To help resolve your issue as quickly as possible, we have sent you a direct email. You can also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Touch controls make the stove unusable
on December 15, 2025
Posted by: VictorVictor
Had this for a month now and am trying to return it. I bought this for the pizza bake function and that works great as is the induction performance.
But the touch controls on the stovetop ruin it
When I'm cooking, it's constantly beeping some warning or error at me. If it's theres something wet or if I put a lid or ladle down, it'll turn off. If my arm brushes the controls, it'll change the settings and turn the heat up or down. It beeps at me when I wipe off the top. It's frustrating and unusable.
When I'm cooking, it's constantly beeping some warning or error at me. If it's theres something wet or if I put a lid or ladle down, it'll turn off. If my arm brushes the controls, it'll change the settings and turn the heat up or down. It beeps at me when I wipe off the top. It's frustrating and unusable.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, December 17, 2025
We’re very sorry to hear about the difficulties you’re experiencing with the touch controls on your stovetop. We understand how frustrating it can be when the appliance does not respond as expected, especially when you’re trying to enjoy features like the pizza bake function and induction performance. Your experience does not reflect the quality and usability we aim to provide.
We would like the opportunity to assist you and help resolve these issues. Please reach out to us directly so our team can review your situation and determine the best solution. You can connect with us through Live Chat at Frigidaire.com or call our customer care team at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Maria
We would like the opportunity to assist you and help resolve these issues. Please reach out to us directly so our team can review your situation and determine the best solution. You can connect with us through Live Chat at Frigidaire.com or call our customer care team at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Timer Speaker isn't loud enough
on May 5, 2026
Posted by: Carsaal
The timer sound is so faint if you aren't standing in the kitchen you don't hear it. The service repair guy was sent to my house and he said its normal . That the cut the speaker size to save energy. We love the pizza stone and the induction top
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, May 7, 2026
Hi there. Thank you for taking the time to share this feedback. We understand how frustrating it can be when a timer is too faint to hear outside the kitchen, especially when you’re relying on it while cooking. It’s helpful to know what the technician shared, and we appreciate you passing that along.
We’re really glad to hear you’re enjoying the pizza stone and induction cooktop on your Frigidaire appliance—that’s great to hear those features are working well for you.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re really glad to hear you’re enjoying the pizza stone and induction cooktop on your Frigidaire appliance—that’s great to hear those features are working well for you.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca