Customer reviews from Char-Broil, LLC
Charbroil - Bistro Pro Electric Grill & Griddle + Charcoal Mode - Red
Average customer rating
4.5
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
21
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
0
Customer Reviews for Charbroil - Bistro Pro Electric Grill & Griddle + Charcoal Mode - Red
Customer Rating
4
new purchase
on July 5, 2025
Posted by: Gary T
easy to assemble, good design and quality, only used electric grill so far. It worked great on first grilling.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
love the bbq but the handle screws are missing already
on July 23, 2025
Posted by: Carol S
BBQ WORKED GREAT BUT THE FIRST TIME WE USED IT THE HANDLE SCREWS CAME OUT AND WERE LOST
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great grill for an apartment
on August 11, 2025
Posted by: Dodd W
I bought this to use in my apartment since they only allow electric grills. This hybrid model was a perfect option so I can use charcoal which is my preferred method, down the road. So far it's been a great grill. The electric gets extremely hot, so you have that option, large cooking area is great for multiple people.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Works but issue with lid liner
on August 21, 2025
Posted by: Bowen W
The grill works great. Happy with the purchase besides the lid liner not staying in place, making the grill unusable as of now. Would love a replacement part.
Response from Char-Broil, LLCBy Alex, Customer Care, August 22, 2025
"We appreciate your review! We strive for excellence and are sorry to hear that your experience wasn't fully satisfying. Please don't hesitate to reach out to us at 1-866-239-6777 to discuss any concerns or suggestions you may have."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
really great grill
on September 17, 2025
Posted by: Judy M
its great, I did my BBQ ribs on it, and they came out great
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Enclosed Emitters cause too much smoke and flare up
on January 6, 2026
Posted by: William P
Not happy. Emitters are to enclosed and too close to grates which causes flare ups and smoke from drips. Need something more open or tent like to allow drips to fall not collect. Too much smoke as a result. Please redesign and send me a retrofitted emitters.
Written by a customer while visiting Char-Broil, LLC