Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Commuter Series Hard Shell for Apple iPhone 14 Pro Max - Don't Be Blue
Average customer rating
4
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
2
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for OtterBox - Refurbished Excellent - Commuter Series Hard Shell for Apple iPhone 14 Pro Max - Don't Be Blue
Posted by: GBurnes
Verified Purchase:Yes
Solid case that lasts. This is my 2nd for two phones
Written by a customer while visiting otterbox.com
Customer Rating
2
Case is defective
on November 22, 2022
Posted by: Car1984
It fits pretty good except for the portion where you charge the phone. It doesn’t close and it actually stays open and popping out. Seems to be defective.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 28, 2022
Thanks for the heads-up on the very peculiar and understandably discouraging experience you've had with the Commuter Series case. That charge port cover definitely shouldn't be popping open without encouragement from you, and we're sorry that it's giving you such trouble.
Let's take it from the top with a brand-new warranty replacement, which we trust will provide a secure seal at that spot when your iPhone isn't connected to a charging cable. You can set things in motion through the following link, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help with that.
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Service Team
Let's take it from the top with a brand-new warranty replacement, which we trust will provide a secure seal at that spot when your iPhone isn't connected to a charging cable. You can set things in motion through the following link, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help with that.
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MrsG
Verified Purchase:Yes
Great case, only issue is the charger cover - it doesn't stay flat (closed) when unplugged from the charger which is annoying when it catches on things. Additional colors would be amazing as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ryan
Verified Purchase:Yes
Overall a great case, it has the rubber inner shell, and the hard outer case, it doesn’t make my phone get big or uncomfortable to hold either… so overall I do like my otter-box commuter case. Which I will continue to use to protect my phone, for at least the next 2 years…, and then I will probably buy another otter-box case, for whatever my next phone is…
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Abdiel
Verified Purchase:Yes
Need more improvements to get a better grip necessary
Response from otterbox.comBy OtterBox, Customer Service Team, October 18, 2022
Hey there!
Thanks so much for the feedback on this Commuter Series case. We're sorry to hear the level of grip wasn't up to par for you, but we'll be sure to pass this along to our design team. Please feel free to give us a call at 1-855-688-7269 with any questions or if you'd like to discuss this further.
Best,
OtterBox Customer Service Team
Thanks so much for the feedback on this Commuter Series case. We're sorry to hear the level of grip wasn't up to par for you, but we'll be sure to pass this along to our design team. Please feel free to give us a call at 1-855-688-7269 with any questions or if you'd like to discuss this further.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
I also put on the iPhone, a ZAGG glass XTR2.
on October 17, 2022
Posted by: GBaker
Verified Purchase:Yes
The installation of the Defender Pro XT was difficult. I have the iPhone 14 Pro Max.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
Looks great and solid for protection. If you want a cover for feel more the phone and not a silicon only this is for you.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nn25
Verified Purchase:Yes
Love it, pop socket doesn’t stick out. Works nicely with my car mount
I would recommend this to a friend!
Written by a customer while visiting otterbox.com