Customer reviews from netgear.com
NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Average customer rating
4.7
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
439
4 Stars
81
3 Stars
7
2 Stars
8
1 Star
16
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Customer Rating
5
Quick and easy
on November 15, 2019
Posted by: David H
I set up the base and three satellites and was up and running in less than 30 minutes. I now have excellent strength signal throughout the house.
Written by a customer while visiting netgear.com
Customer Rating
1
could not keep it connected
on November 16, 2019
Posted by: jerry in huskerland
Gender:Male
Length of ownership:1 week
Was reccomended by (BIG RETAIL STORE) employee for a bigger house. Connected easily and set up went well. Setup, password, linked to wireless broadband provider, seemed to work fine. I leave the house comeback in an hour. nothing is working. Go in to ORBI app, says nothing has been set up. Call back to tech support at my provider and they cant see it from their end. Reboot. Reboot. Reboot. Still nothing. Went back to my old router and this product is going back to (BIG RETAIL STORE) Back to my NIGHTHAWK and will be looking for a better extender.
One big question to NETSCAPE is why only one ethernet port on the back? Wasn't a problem for me but it could be an issue for someone who needs that option.
One big question to NETSCAPE is why only one ethernet port on the back? Wasn't a problem for me but it could be an issue for someone who needs that option.
I would recommend this to a friend!
Response from netgear.comBy NETGEAR Team, November 19, 2019
Hello Jerry,
Thank you for your review and feedback. We understand that you had a difficult experience with this product after attempting the setup and that you have chosen to return the product. If you chose to purchase this or another NETGEAR Product again, please reach out to us and we'll be happy to assist with the installation.
Thank you
NETGEAR team
Netgearteam@netgear.com
Thank you for your review and feedback. We understand that you had a difficult experience with this product after attempting the setup and that you have chosen to return the product. If you chose to purchase this or another NETGEAR Product again, please reach out to us and we'll be happy to assist with the installation.
Thank you
NETGEAR team
Netgearteam@netgear.com
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on November 17, 2019
Posted by: David
My New Orbi was a PIA to set up, I will not lie...but a second call to the company made setup a lot easier....And the Orbi works like a dream...and handles all of my wifi needs and appliances.. Including my Tesla!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product!
on November 17, 2019
Posted by: Jay A
EASY install. No issues. I now have my whole home covered. Works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Fast wi-fi
on November 19, 2019
Posted by: Viking1
I had the old Orbi and they were great. But these new orbi cubes blow the original ones away. I have gig speed and with the orbi cubes I almost get gig speed. These are great and would recommend these to everyone
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing system
on November 20, 2019
Posted by: Jeremy
I have a multilevel home. Before this system there were blank spots in several places of my home. Now the WiFi is perfect anywhere in my house.
Written by a customer while visiting netgear.com
Customer Rating
5
Super Helpful
on November 22, 2019
Posted by: Carlos Franco
I had problems with WiFi Connection getting through my whole house but since I got the orbi my connection has been so much better. I recommend this for anyone who has connection problems through their house
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on November 22, 2019
Posted by: Brob007
Our speeds went from 0.59 to 219! Worth every penny!
Written by a customer while visiting netgear.com