Customer reviews from netgear.com
NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Average customer rating
4.7
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
439
4 Stars
81
3 Stars
7
2 Stars
8
1 Star
16
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Customer Rating
1
Constantly looses connection!
on May 30, 2020
Posted by: KyleC
Gender:Male
Length of ownership:1 month
Had this for a few weeks. We kept loosing connection, so we thought it was the ISP. after using the app to remotely access, it became obvious that the issues was with the WiFi signal.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, June 1, 2020
Hi Kyle.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Works Better - Not Perfect
on May 31, 2020
Posted by: Cathy V
I bought the Netgear Orbi Mesh Router to help our internet modem to connect with our TV. The Orbi Mesh Router has helped the internet connection work better. However, there are still times when the internet connection does not work. The modem shows that the internet is working and other electronic devices are connected to the internet, but the TV is not. One of the Orbi Mesh Satellites is sitting right next to the TV.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on July 17, 2020
Posted by: Jocelyn
Gender:Female
Length of ownership:1 week
I bought this device less than a week ago and I love it!!! My internet speed has been tremendously increased!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on November 14, 2019
Posted by: BDitty
Mesh system works perfectly covering my entire house with great internet connections.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent coverage, easy set up
on November 15, 2019
Posted by: Nikki DG
We finally have seamless WiFi coverage and set up was a breeze, using the app on my mobile device! Highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
1
Mediocre internet signal repeater
on November 15, 2019
Posted by: Hugopol
I purchased this system hoping it will fix all my low signal problems at home. It kind of did, but I keep getting some of the repeaters disconnected way too often and some of my devices cannot even connect to this system so I may have to go back to my previous internet signal booster. Such a waste of money
Response from netgear.comBy NETGEAR Team, November 19, 2019
Hi Hugopol,
Thank you for your feedback. We are sorry to hear that you have had a difficult experience with your Orbi. The satellites should not be disconnecting and we will be happy to work on this with you. Please reach out to us at Netgearteam@netgear.com with your device serial number and a link to your review.
Thank you.
NETGEAR team
Thank you for your feedback. We are sorry to hear that you have had a difficult experience with your Orbi. The satellites should not be disconnecting and we will be happy to work on this with you. Please reach out to us at Netgearteam@netgear.com with your device serial number and a link to your review.
Thank you.
NETGEAR team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Wifi
on November 15, 2019
Posted by: Eldridge Macalalad
Amazing wifi thru out the entire house and also the separate casita home office. Truly amazing wifi and speed.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on November 15, 2019
Posted by: Jossie Perry
We bought this to replace our old router. The product was nicely packed and it was super easy to install. All you need to do is download the app and your phone will walk you through, after a few minutes of installation you will have your new router up and running. With this product I even get my bedroom TV to connect unlike my old router.
Written by a customer while visiting netgear.com