Customer reviews from netgear.com
NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Average customer rating
4.7
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
439
4 Stars
81
3 Stars
7
2 Stars
8
1 Star
16
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Customer Rating
5
Fantastic, covers entire home.
on November 24, 2020
Posted by: James Moser
Orbi, easy setup, easy accessible use for multiple devices, app provides perfect control features and monitoring.
Written by a customer while visiting netgear.com
Customer Rating
5
easy set up
on November 24, 2020
Posted by: Anonymous
So easy even I can set it up! Within 10 minutes, I had it all in place and working.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on November 24, 2020
Posted by: Anonymous
We love our new Orbi system! It really expanded our WiFi around our house and backyard!
Written by a customer while visiting netgear.com
Customer Rating
5
Better Mesh then Google
on November 25, 2020
Posted by: Rodney Butler
I replaced my Google Mesh that worked okay, with the Netgear Orbi Mesh. I already own an Orbi Modem and router and wanted a single interface for all. Well, I have one application, but no real way to combine the 2 systems. It does work well and speed tests are better. I prefer Netgear over Google.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Mesh Wifi System
on November 25, 2020
Posted by: Jsalas1615
Recently made the purchase for this wifi mesh system and I’ve gotta say I’m impressed! My whole house now has better coverage
Written by a customer while visiting netgear.com
Customer Rating
2
Setup was a nightmare
on November 25, 2020
Posted by: artercay
Get a great fast connection when near the router but have been trying to set up the satellites for hours and the router cannot find them. Will likely return this.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, November 27, 2020
Hi artercay,
This resource will help you set up your Orbi satellite: https://kb.netgear.com/000062566/The-router-and-satellite-of-my-Orbi-RBK13-are-not-syncing-what-do-I-do
If you need additional help please email us at NetgearTeam@netgear.com
Thank you
This resource will help you set up your Orbi satellite: https://kb.netgear.com/000062566/The-router-and-satellite-of-my-Orbi-RBK13-are-not-syncing-what-do-I-do
If you need additional help please email us at NetgearTeam@netgear.com
Thank you
Written by a customer while visiting netgear.com
Customer Rating
3
It’s okay...
on November 26, 2020
Posted by: Siraz Maknojia
I would say this is an average mesh system with satellite can only give you half of the speed compared to the router.
Response from netgear.comBy Consumer Affairs, November 27, 2020
Hi Siraz Maknojia,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great connection throughout house
on November 26, 2020
Posted by: Martha
Our internet connection throughout the house was poor. We now have good connection throughout our house
Written by a customer while visiting netgear.com