Customer reviews from netgear.com
NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Average customer rating
4.7
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
439
4 Stars
81
3 Stars
7
2 Stars
8
1 Star
16
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Customer Rating
1
Didn’t work
on November 20, 2020
Posted by: Anonymous
When connecting my gaming computer to it it wouldn’t download WiFi updates
Response from netgear.comBy Consumer Affairs, November 23, 2020
Hi Max Sarver,
We can look into the updates for you. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
We can look into the updates for you. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and great
on November 20, 2020
Posted by: Mitchell christopher
Easy to setup and maintain with great range and speed. Was a great option for our house and internet needs
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and great
on November 20, 2020
Posted by: Mitchell christopher
Easy to setup and maintain with great range and speed. Was a great option for our house and internet needs
Written by a customer while visiting netgear.com
Customer Rating
2
Difficult to setup
on November 20, 2020
Posted by: Nicole
I thought this product was difficult to setup. I ended up returning this product to the store.
Response from netgear.comBy Consumer Affairs, November 23, 2020
Hi Nicole,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with installing your Orbi and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with installing your Orbi and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
No more dead spots
on November 20, 2020
Posted by: Mickey Branham
I had a horrible time finding something that could make my WiFi reach to the shed in my yard. I didn’t think anything could do the job. I was wrong. If you need the best mesh system on the market look no further, you will not be disappointed. Setup was easy, even for a woodworker.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Mesh Router in Quality and Value
on November 20, 2020
Posted by: Dolfanjav
I’ve been searching for a decent mesh router for a few months. My friend had recommended Orbi and I am glad he did. I have a 2600 sq ft home and I am now receiving a great signal across my entire home and also outside for my Ring cameras. My ISP provides 1Gbps and I get approx 250 Mbps download and upload speed on WiFi which is not bad at all. Really satisfied with my Orbi RBK13!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi
on November 20, 2020
Posted by: Dennis
Recently bought the orbi to help our WiFi internet out since my wife is working from home and she can already tell a HUGE difference. Definitely will be looking to add another satellite to expand the range some more!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on November 20, 2020
Posted by: Christina Oetterer
The satellites were a pain to get set up but they eventually did once we pressed the reset button even though they were brand new out of the box. Other than that super easy set up and works great.
Written by a customer while visiting netgear.com