Customer reviews from netgear.com
NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Average customer rating
4.7
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
439
4 Stars
81
3 Stars
7
2 Stars
8
1 Star
16
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Customer Rating
5
Great mesh WiFi
on May 26, 2020
Posted by: Jane G
It’s amazing my internet is faster and better. Have no problem so far and my Wifi is protected all the time. I’m glad I purchase the Orbi mesh WiFi worth every penny
Written by a customer while visiting netgear.com
Customer Rating
3
Hopefully the connection gets better
on May 26, 2020
Posted by: MattGordy
Just installed an Orbi mesh system, chose this brand based on reviews and info at multiple stores. Connection has been spotty, and even though the speed tests show as “very fast” I have had multiple dropped signal and devices stalling loading a basic website. Going to give it a couple weeks and if it doesn’t improve will likely change to another mesh system.
Response from netgear.comBy NETGEAR Team, May 27, 2020
Hello Matt,
We are sorry to hear you have had disconnection issues with your Orbi.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We are sorry to hear you have had disconnection issues with your Orbi.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great wifi system
on May 27, 2020
Posted by: sw2k1
I used 3 wireless routers to cover my 2400 sq ft home. When I had problems with one of the routers, I took advise from a friend and purchased the Netgear Orbi (with 2 satellites). Best decision I could have made for my wifi needs. Not only do I have strong signals throughout my house but I also have coverage outside in the yard. I highly recommend Netgear Orbi.
Written by a customer while visiting netgear.com
Customer Rating
5
Great choice
on May 27, 2020
Posted by: Dai
This wifi system has been working excellent for me. I have connection across the entirety of my house. Definitely recommend this product for those looking for range!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up
on May 27, 2020
Posted by: Laura
The set up was extremely easy to follow. I love how they have a step by step that you can follow on your phone. I am having problems getting into Apps or websites that I was able to get in before. I wish there was an easy way to let the device know to accept those sites. Otherwise, very happy with this purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Finally I have signal
on May 27, 2020
Posted by: Dustin Ferreira
I have been fighting with my internet providers for a while now and when a technician rep recommend a WiFi mesh system I was relived once I got it up and running how well my internet improved. Since I’ve gotten my Orbi WiFi mesh system I have no lag, or internet signal drop thank god. Now I can work fluidly and relax and steam or ply Vedic games with no issues!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on May 27, 2020
Posted by: Casey Weathers
Exceeds expectations. Range and speed is excellent.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Home Wifi
on May 27, 2020
Posted by: Anonymous
This WiFi reaches areas even my old router and a extender couldn’t reach! Great Value as well
Written by a customer while visiting netgear.com