Customer reviews from netgear.com
NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Average customer rating
4.7
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
439
4 Stars
81
3 Stars
7
2 Stars
8
1 Star
16
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for NETGEAR - Wifi System RBK12 Covers Up To 3,000 sqft Wifi Speed 1.2 Gbps - White
Customer Rating
5
Love it
on May 25, 2020
Posted by: Lukas fox
Easy to set up and love the orbi app. I am enjoying the best internet I’ve had since moving in my house!
Written by a customer while visiting netgear.com
Customer Rating
4
No internet port
on May 26, 2020
Posted by: Anonymous
I used this router for my motel with alro camera system,but it doesn’t has internet port,it is a big problem,and also some one need internet port for pc used,but internet is fast and covered far.
Written by a customer while visiting netgear.com
Customer Rating
2
Does not support Ethernet backhaul
on May 26, 2020
Posted by: LexT
Gender:Female
Bough this kit specifically because I have a few underground eth lines to outbuildings, and I wanted a single mesh network for all of them. Unfortunately it does not do that, that feature came in with the 2nd generation (RBK2*). Great Price-point though.
Response from netgear.comBy NETGEAR Team, May 26, 2020
Hi LexT,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Happy Customer
on May 26, 2020
Posted by: Joe Pinheiro
Works as advertised... 1700 square foot home with no dead zones.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product!!
on May 26, 2020
Posted by: David Florea
Went through 4 or 5 different routers and systems but could never get full WiFi service throughout our 2200sq ft house until we got this product. It was easy to setup and quick to get started. An added bonus is the app and all the abilities provided there!
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product!!
on May 26, 2020
Posted by: Anonymous
Went through 4 or 5 different routers and systems but could never get full WiFi service throughout our 2200sq ft house until we got this product. It was easy to setup and quick to get started. An added bonus is the app and all the abilities provided there!
Written by a customer while visiting netgear.com
Customer Rating
4
Sleek powerhouses
on May 26, 2020
Posted by: Jacole
I bought the Orbi home WiFi system about a week ago and I am really enjoying it. The signal is strong and the speeds are faster than my previous system. The only negative and the reason for removing the star was because the setup was a little difficult and I’m pretty tech savvy. I went through the steps repeatedly and it ended up being an issue with the app. I ended up calling tech support only to find that I had to uninstall and install the app again. Since this, I haven’t had any issues. I love the sleek and stylish look instead of the usual black boxes of most routers. I would recommend this system.
Written by a customer while visiting netgear.com
Customer Rating
5
one network now
on May 26, 2020
Posted by: Marvin Waid
It is neat now that I have 1 network to select from, and powerful performance.
Written by a customer while visiting netgear.com