Customer reviews from ATT.com
AT&T Wireless - Refurbished Excellent - Internet Air for Business WiFi Extender - White
Average customer rating
2.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
3
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
12
29%of customers recommend this product.
(
4 out of
14)
Customer Reviews for AT&T Wireless - Refurbished Excellent - Internet Air for Business WiFi Extender - White
Posted by: JerryKu
Verified Purchase:Yes
It was very easy to install and it reaches all areas of the house.
Written by a customer while visiting ATT.com
Posted by: AaronWa
from NJ
Verified Purchase:Yes
Fast shipping from At&t. Extender was super easy to setup and seems to work well in my house helping stabilize and strength my WiFi setup seamlessly.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Vish Nadella
from Atlanta GA
Verified Purchase:Yes
Not compatible for my Fibernet internet device
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: PearlandTX
from Houston, TX
Verified Purchase:Yes
The extender did not sync with current ATT Business Internet Air Router. Called customer service few times and had calls lasting hours but they could not figure it out. For the return they made me jump through hoops. Finally got it returned back at UPS store and now just waiting on the credit. Most likely will have to call and go through hour long phone call just to get the credit for the return.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Jennifer R
from Missouri
Verified Purchase:Yes
This did not work how we thought it would. It would not connect from the shop to the house. Then when you tried to return was on the phone all day and NO one knew how to return. All I got was a run around. It was ridiculous!! Now I have 159.00 paper weight.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: James Doemer
Verified Purchase:Yes
Seems to be working well, so far.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: gastroenterology
from Memphis. TN
Verified Purchase:Yes
It didn’t work. I’m not sure why. I tried using it in multiple areas but it never connected
Written by a customer while visiting ATT.com
Customer Rating
4
Great product. Just not fast enough to compete
on October 26, 2025
Posted by: Dallas dude
from Dallas, TX
I was told I could get comparable speed to my cable internet. It was not even close. I do pay for one of the top tiers in speed. Thought I could get a better deal.. but no. I give it 4 stars because it was so easy to set up and get going. Pretty flawless for my location. Just not fast enough for the price I was quoted.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Hey there, thank you for sharing your experience with us. We understand that you were expecting comparable speeds to your cable internet, especially since you're paying for one of the top-tier plans. It must be frustrating to feel like the speed isn't meeting your expectations, especially when you were hoping for a better deal, we can see how that would be disappointing. We truly value your feedback and are here to help. Rest- assure we are here to improve your experience or clarify the pricing and speed options available to you.
Written by a customer while visiting ATT.com