Customer reviews from bestbuy-ca
JLab - Refurbished Excellent - JBuds Air Sport True Wireless Earbuds - Black
Average customer rating
2.5 out of 5
2.5
(75 Reviews)
Open Ratings Snapshot
Rating breakdown 75 reviews
5 Stars
15
4 Stars
10
3 Stars
7
2 Stars
11
1 Star
32
34%of customers recommend this product. 
(
22 out of 65
)
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Customer Reviews for JLab - Refurbished Excellent - JBuds Air Sport True Wireless Earbuds - Black
Customer Rating
5 out of 5
5
Good product
on December 24, 2019
Posted by: A-Bru
from Toronto
Before buying these, I looked at many other brands and was quite worried after everyone else described numerous problems with connection issues, battery life, complicated series of taps, etc. I've used them now a few times and have had no connection problems and the sound is clear. So far so good!
When I first put them on, I could hear my voice echoing in my ears. After a quick Google search I found it was a safety feature and easily turned off should you choose.
Was pleased with this item and would recommend it.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Disappointed
on December 31, 2019
Posted by: Disappointment
Says satisfaction 30 days guaranteed but didn't last even half an hour... Just bought it and it says the earphones are fully charged but the left ear is unresponsive!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Good value
on January 11, 2020
Posted by: Mo
from Toronto
The sound is not perfect but the earbuds are comfortable and they stay in place. Good value for the money.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Terrible fit
on January 26, 2020
Posted by: CR
from Calgary
The loop that is meant to go over your ear is way too close to the ear bud. With the bud sitting in the proper place, I can’t even have the loop over my ear. The ear loop should be adjustable. Really unhappy with this purchase and can’t return. Should be able to leave a photo in the review to show how small these things are. Terrible design. The only way I can even use them at all is without putting the loop around my ear and it looks so stupid.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Dissapinted. A garbage product
on January 29, 2020
Posted by: Jo
from Thornhill
it could be the best true wireless earbuds for its price, but the quality is really horrible. Every day the sound quality becomes worse and worse. It gets more and more silent. Now my earbuds have some metallic noise, the loudness jumps all the time, the sensitive control buttons are hard to use. I compared the quality with normal jLab JBuds Air and the Sport version sounds like 3 dollar earphones from a dollar store. I have a replacement guarantee, but I'm sure it doesn't make any sense to replace them with the same garbage product. I'm just happy with normal JBuds, even if they don't have hooks though.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Right earbud failed after 4 months
on February 6, 2020
Posted by: JSP
from Regina
4 months of intermittent use while at gym and right earbud just stopped working.
When connected back to case the earbud will not charge and indicator light does not come on. Contacts always very clean.
Left earbud works fine but the right one is what makes connection with device.
Would not recommend this product. Online reviews now show this to be a recurring problem.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Garbage
on June 10, 2020
Posted by: cdangers
from here
Had constant digital noise on the right side and the left wouldn't pair.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Satisfied - 100%
on June 20, 2020
Posted by: Sarmad
from Calgary
I bought Skullcandy but returned them because of poor fit, pairing issues and highly sensitive touch controls; Jlab on the other hand proved great: fitting, speedy pairing, controls and sound quality.
Highly recommended
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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