Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
Average customer rating
4.8
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
88
4 Stars
12
3 Stars
1
2 Stars
2
1 Star
0
98%of customers recommend this product.
(
100 out of
102)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
Customer Rating
5
Call and answer
on April 12, 2022
Posted by: Ytheboss
from Maryland
[This review was collected as part of a promotion.] Love it awesome watch works great good job Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
perfect size
on April 12, 2022
Posted by: supa
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone a month ago, was really excited when I bought it until they delayed the delivery date. I was a bit irritated with the service but the phone was phenomenal . I love the fact it can fit in my shirt pocket and when I'm ready to use it, its about the size of my note ultra. Best of both worlds.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 12, 2022
Posted by: Shadow
from Houston
[This review was collected as part of a promotion.] So happy I bought the fold3 its much more durable then the older ones and it's great having a tablet and phone in one, definitely worth the price
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Replaced already
on April 13, 2022
Posted by: Earlofturd
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 3 moths ago already had to replace because of screen damage in the fold area
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 19, 2022
Hi Earlofturd,
Thank you for contacting us about this matter. We are saddened to hear about your recent experience with your Galaxy phone, as you had to replace the screen a couple of months after purchasing the device. Please know that this is not the experience we want you to have. We would definitely like to look into any issues you may be having with your device to ensure that you are getting the best assistance. We are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144418162
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
2
Unimpressed
on April 19, 2022
Posted by: 3djoy
from Westchester NY
Expertise:Intermediate
[This review was collected as part of a promotion.] The s-pem should come with the phone and have a dock. Feels like a downgrade from the note. Battery life is also much worse.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Chrystel, Samsung Care, April 19, 2022
Hi 3djoy,
Thank you for getting in touch about this. We are saddened to hear that this did not live up to your expectations, as you're having issues with the battery life. I understand how disappointing it can be when expectations don't meet, and having your device running at optimal performance without worrying about the shelf life is everything. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144419660
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Basically Perfection!
on June 29, 2022
Posted by: Jagger
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my Flip 3 as a gift for my birthday and I bought the Galaxy Buds Live with my own money and those were the best products I've owned. I use them every day and I get compliments about how cool they are all the time.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING.
on August 6, 2022
Posted by: Millie
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from having an apple phone of 11 years to a Samsung which us not heavily common for being a 19 year old in this generation. It's the best switch I've made. I have the Samsung clear case too and holds up super well, I've dropped my phone plenty of times and the case has not yet broke. I got the lavender one after I seen my mom with it and it was amazing enough to convince me to head to Samsung. It has been an awesome choice and a really nice change. Everyone is always asking me what phone I have and get shocked when I mention it's a Samsung. The battery isn't terrible once your phone adjusts to how often you use it. I love my Lavender Z Flip 3 and so excited to see what the future holds for the flips. :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but mighty
on September 22, 2022
Posted by: Anonymous
from San Jose
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from a Galaxy Zflip 3 & wow the battery life on the Galaxy Zflip 4 is a big upgrade. Love the improvement on camera quality & design feels even more premium
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US