Customer reviews from Samsung US
Samsung - 2.0Ch Soundbar
Average customer rating
4.7
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
52
4 Stars
14
3 Stars
4
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Samsung - 2.0Ch Soundbar
Customer Rating
3
Expected sound from the price range
on May 21, 2025
Posted by: Fmub89
[This review was collected as part of a promotion.] This speaker's performance aligns with its price point..
Value
3
Response from Samsung USBy Samsung Solutions, May 21, 2025
Hi Fmub89,
Thank you for purchasing the Samsung HW-B400F and for your review.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for purchasing the Samsung HW-B400F and for your review.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
I like this a lot but needs more settings
on August 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's great just wish it had more sound controls and settings, and more ways to tweak the sound to get it just right. I don't like that you can use the TV remote with it if you use the optical in because mine didn't come with a remote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features, looks great ,easy to use.
on October 4, 2025
Posted by: Lovemysamsung559
[This review was collected as part of a promotion.] I love how it fits to my personality, I live how it looks,the features are amazing .I sadly dropped it and I sent it to be fixed..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound bar great price!
on December 20, 2025
Posted by: Edmfan01
[This review was collected as part of a promotion.] This is a high quality sound bar with great sound and good base for a great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on April 23, 2025
Posted by: Love25
[This review was collected as part of a promotion.] This speaker its exceptional when your seating down watching a movie feels like your there in reality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for family time
on April 24, 2025
Posted by: Brau94
[This review was collected as part of a promotion.] I love my soundbar it really change the familia tyme to watch movies we are so grateful that samsung exists and offers such a good quality products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to connect
on April 24, 2025
Posted by: Mike2shop
[This review was collected as part of a promotion.] Sounds great! Easy to connect and pair. Great sound especially when watching the game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
E c erything on this product is easy to use
on April 25, 2025
Posted by: Shoppingqueen3
[This review was collected as part of a promotion.] I use this for games and streaming. It sounds so amazing. I reccommend it to everyone 5 star
Value
5
Written by a customer while visiting Samsung US