Customer reviews from hp.com
HP - 15-fc0000 15.6" 1366 x 768 (HD) Touch Screen Laptop - AMD Ryzen 5 with 8GB Memory - 256 GB SSD - Natural Silver, Silver
Average customer rating
4.1
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
72
4 Stars
29
3 Stars
14
2 Stars
5
1 Star
12
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for HP - 15-fc0000 15.6" 1366 x 768 (HD) Touch Screen Laptop - AMD Ryzen 5 with 8GB Memory - 256 GB SSD - Natural Silver, Silver
Posted by: Angodun
from Shelley, Idaho
Verified Purchase:Yes
It is a great machine, except after first updatei can longer make the camera work
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Shi H
Verified Purchase:Yes
The response time is very slow. I have a laptop from 5 years ago where I can get an instant response when I click on something. This new one lags terribly. The volume is also really low. I'm going to have to buy a set of speakers to hear whatever I listen to/watch.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Because I added two customizations (larger SSD & non-glare display), my laptop took time to be built. Worth the wait. As an economic, no-frills home computer, this 15-inch Windows 11 should do the job for me.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: JANEMC
Verified Purchase:Yes
Wonderful, easy to set up and use laptop. Very good price. I added a mouse.
Written by a customer while visiting hp.com
Posted by: cdp1
from Tx
Verified Purchase:Yes
It’s lightweight, charges fast, easy to read keys!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Melanie D.
from Tallahassee, FL
Verified Purchase:Yes
The keyboard is small and shifted to the left to accommodate a full number pad on the right. If this was an option while building the device, the description of options was not clear. This makes typing uncomfortable and frustrating.
Written by a customer while visiting hp.com
Posted by: AJ D
from Maryland
Verified Purchase:Yes
Screen is barely see able and the touchpad clocks when your not touching it
No, I would not recommend this to a friend.
Value
2
Quality
1
Response from hp.comBy Alexis, HP Care, July 19, 2023
Hi AJ,
Thanks very much for your feedback. For any issues around display and touchscreen issues, I'd highly recommend checking out this link for assistance: https://support.hp.com/us-en/help/computer/display-touchscreen-issues
If you still need help after trying that out, our support team is more than happy to look into it with you. You can reach them anytime at support.hp.com.
Alexis
HP Care
Thanks very much for your feedback. For any issues around display and touchscreen issues, I'd highly recommend checking out this link for assistance: https://support.hp.com/us-en/help/computer/display-touchscreen-issues
If you still need help after trying that out, our support team is more than happy to look into it with you. You can reach them anytime at support.hp.com.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: AngelicaNP
from Georgia
Verified Purchase:Yes
I have thoroughly enjoyed my new laptop! It is perfect for school and personal use. The only con that I have is that the mouse pad sticks just a tiny bit, making it difficult to highlight one particular word vs a paragraph. Nevertheless, I love my HP device!
I would recommend this to a friend!
Written by a customer while visiting hp.com