Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WHCH720N Wireless Noise Cancelling Headphones - Pink
Average customer rating
3.7 out of 5
3.7
(9 Reviews)
Open Ratings Snapshot
Rating breakdown 9 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
1
56%of customers recommend this product. 
(
5 out of 9
)
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Customer Reviews for Sony - Refurbished Excellent - WHCH720N Wireless Noise Cancelling Headphones - Pink
Customer Rating
5 out of 5
5
Great headphones!
on August 30, 2026
Posted by: Megan
from Brandon
As described; great noise cancelling and easy to Bluetooth connect. Lightweight and fit comfortably
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great value
on April 11, 2026
Posted by: P
from Brampton
The color is cute, soft , easy to paired with the device
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Wife loves them!
on January 24, 2026
Posted by: Dman
from Ontario
Bought them for wife for her ipad, also she can use them with her ipod. She said they are super light and comfortable and block out all noise.The blue tooth feature makes connections easy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Sony WH-CH720N Headphones
on January 7, 2026
Posted by: Vern
from Red Deer
Bought the gift for my daughter. Buying process was very easy
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Perfect for long reading sessions
on December 29, 2025
Posted by: Nicole
from Saint-Cesaire
I was looking for a pair of headphones that wouldn't hurt my head after hours of reading and these check that box! They are SO LIGHT, I can't even explain how light they are. It's really like you have nothing on your head. These are perfect for long hours of wear in static position. I will not workout with them because I do not think they have the built for it. Because it's so light, the quality doesn't feel 'luxurious' but it doesn't necessarily mean it feels cheap. It just feels light. The sound quality is decent, I will not be using them to for studio editings or something in that extent. The colour is BEAUTIFUL, I love the colour purple and when people said they looked more lilac than pink, well I was sold to it even more haha anyways, I highly recommend these to the girly girls that want a light headphone for reading, commuting , studying or something along those lines. You won't be disappointed! I also got them while it was 50% off so even better!!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Fit is larger than expected
on December 29, 2025
Posted by: Sherri
from BC
Sound is fine, noise cancelling is very good. But the Fit is too large, and unable to return due to “hygiene policy”
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Bad quality Bluetooth connection
on December 15, 2025
Posted by: Goose
from Barrie
I have to say I am extremely disappointed with these.
The biggest thing I have an issue with is the bluetooth connection, i recently bought these because my beat solos were getting very old and uncomfortable on my ears, got these ones to replace as they go over ear, i will say they are comfortable to an extent. However the bluetooth constantly disconnects for seemingly no reason. Which I will say never once happened with my 5 year old solos lol. Its very annoying to reconnect constantly. I dont get it 🤷‍♀️ to me, it being connected to your device consistently is pretty important and would probably choose that over comfort, which these headphones are O.K… in that department… so not really worth it. Its 2026 guys, it should not be struggling with a bluetooth connection…
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Flimsy
on December 4, 2025
Posted by: King
from Toronto
I think the headphones are really flimsy and cheaply made for the price of $140. And I did not like the quality of the sound. I got better pair for cheaper.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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