Customer reviews from https://www.asus.com
ASUS - 2.5GBase-T USB 3.2 (Gen 1) Type A 2.5Gigabit Ethernet Adapter - Gray
Average customer rating
3.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for ASUS - 2.5GBase-T USB 3.2 (Gen 1) Type A 2.5Gigabit Ethernet Adapter - Gray
Posted by: Joddy M
Frequency of use:Daily
Verified Purchase:Yes
Purchased to direct connect my ZenBook Pro Duo to an Asus 3100 Router (for setup as 2nd Router) Performed just as I needed. Start to finish router setup in Win 10 Pro in less than 10 minutes.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Terrible support and product not as advertised
on October 10, 2023
Posted by: Geoh
Frequency of use:Daily
Verified Purchase:Yes
After several days of calls and emails Asus could not supply a driver for Debian linux for their own product. If you want something that will work as advertised don't buy this if you need it for linux
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: PrologRocks
Frequency of use:Daily
Verified Purchase:Yes
Easy to set up. Plug and play provided me with the 2.5 Gbps transfer rate i needed without any issues.
Written by a customer while visiting https://www.asus.com
Posted by: OfficeWork
Verified Purchase:Yes
Always disconnects and struggles to keep a consistent connection. With windows on a brand new pavilion.
Response from https://www.asus.comBy CLM, September 2, 2025
Dear OfficeWork, Thank you for your comment. We do understand your disappointment with this Ethernet adapter and the inconvenience this may have caused if you are experiencing connection drop. To resolve this issue, ensure your PC meets the system requirements of this adapter and if it does, ensure the USB port is working properly, your PC's drivers and OS are up to date, and the driver for this adapter posted at: https://www.asus.com/us/networking-iot-servers/wired-networking/wired-adapters/usb-c2500/helpdesk_download?model2Name=USB-C2500 was installed.Additionally, check if your ISP's internet service or connection is working properly or stable. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel
ASUS Customer Loyalty
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com