Customer reviews from kitchenaid.com
KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements - Stainless Steel
Average customer rating
3.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
15
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
5
62%of customers recommend this product.
(
16 out of
26)
Customer Reviews for KitchenAid - 5.3 Cu. Ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements - Stainless Steel
Customer Rating
1
Terrible !!
on March 14, 2026
Posted by: ian_michael_ford
from Coconut Creek
After a few months seems like one of the knob's stem is cracked so it won't turn properly. Good luck trying to contact KitchenAid for support or trying to find a replacement that doesn't cost over 400 dollars! For a cheap knob. Never again!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 19, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly at any of the options below:
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #934842.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #934842.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best range I’ve ever owned
on March 14, 2026
Posted by: LauraMartin
from Washington
[This review was collected as part of a promotion.] Absolutely love this range. Best oven for baking. Excellent cooktop, easy to clean.
Highly recommend this range
Highly recommend this range
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
All i can say is - DO NOT BUY THIS
on March 20, 2026
Posted by: Nickname00
from Bethlehem, PA
I experienced electrical issues from day 1 - getting four different error codes. The repairs took over a month for new parts to come in. Some errors would stop the range from working completely. I would have to turn off the breaker and restart it, but that was only a short term fix. The top, front panel and knobs get over 120 degrees. Kitchen Aid says thats normal. I asked KitchenAid to take it back, as i wasnt comfortable with the tempature on the outside being i have a two year old. They were not willing to do anything.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2026
Thank you for sharing your experience with us. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937474.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937474.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great range
on March 20, 2026
Posted by: Dan80
from Malott, WA
[This review was collected as part of a promotion.] We bought this a month ago and are very happy with it. Easy to clean stove top, doesn't show fingerprints and control knobs that don't turn on when bumped. The app is a great feature and easy to navigate. A great upgrade from our old range. The only change I suggest is a louder buzzer for the timer, I can't hear it from an adjoining room.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Exceeds expectations!
on March 23, 2026
Posted by: CEKR
from Richmond,VA
[This review was collected as part of a promotion.] Have had the range for about a month now. Can’t say enough good things about it. Steam bake cooks bread extraordinarily.
The pizza setting gives you restaurant style pizza! And I have enough time to experiment with the rest, but looking forward to it
The pizza setting gives you restaurant style pizza! And I have enough time to experiment with the rest, but looking forward to it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very happy with stove
on March 28, 2026
Posted by: Chris957
from CT
[This review was collected as part of a promotion.] So far so good. Quality seems to be good. We haven't been disappointed yet. The only thing I don't like is the timer. Low volume and doesn't keep repeating.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com