Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,654 Reviews)
Open Ratings Snapshot
Rating breakdown 2,654 reviews
5 Stars
1,973
4 Stars
363
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5 out of 5
5
Should have done this sooner!
on June 1, 2024
Posted by: Pamkc1213
from U.P., Michigan
Very happy I purchased the Roku. There is so much to watch, for free!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Super nice, much better than the FireTV we bought.
on June 7, 2024
Posted by: Mudwallower
from Olympia, WASH
Will never buy another smart TV, only Roku with a non-smart TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great features
on June 19, 2024
Posted by: babs219
from Washington, Michigan
Very happy with it, love all the free apps and programs
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
on June 19, 2024
Posted by: Precious Thomas
from Milwaukee WI
I brought this a month ago and I'm sorry that I did
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works great
on June 19, 2024
Posted by: Yedinak
from Berlin, Wi
Bought it so we could control our TV much better. Did exactly what we wanted
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Customer service
on June 19, 2024
Posted by: Barbara451
from San Diego ca
I'm having an issue with the Roku and I cannot get anyone in customer service to help me. I regret buying it.
No, I would not recommend this to a friend.
Response from roku.comBy ElmerRoku Customer AdvocateOctober 22, 2024
Hi Barbara, thanks for taking a few moments to share your feedback. This does not sound like expected behavior, and we'd like to help.
Please visit us online at support.roku.com/contactus to chat with a support agent. The team will then work with you directly to troubleshoot.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
It stinks I can’t program it
on June 20, 2024
Posted by: Bob 28
from Orrum N. C.
It is impossible to program when it says that the data is in the box on how to.
No, I would not recommend this to a friend.
Response from roku.comBy ElmerRoku Customer AdvocateOctober 22, 2024
Hi Bob, thanks for taking a few moments to share. If you encounter any challenges during the setup or activation process, please do not hesitate to contact us at support.roku.com. support.roku.com. Your feedback is essential to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on June 20, 2024
Posted by: Duane
from Arizona
My smart TV would not pickup several steamer. Roku allowed me to get them.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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