Customer reviews from brother-usa.com
Brother - Innov-s Pacesetter PS500 Computerized Sewing Machine - Includes 5 Sewing Foot Pack + Ready, Set, Sew Video - White
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
28
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
0
Customer Reviews for Brother - Innov-s Pacesetter PS500 Computerized Sewing Machine - Includes 5 Sewing Foot Pack + Ready, Set, Sew Video - White
Customer Rating
5
Please read the manual, it's full of great stuff.
on February 27, 2024
Posted by: Fred the dog
from Colorado
I purchased my pacesetter PS500 after two other machine purchases. I love this machine it does everything I want and much more! I Still believe it's the best buy for the money compared to its closest competitor.
ftd
Michael
Michael
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine for those wanting to up grade their
on November 29, 2023
Posted by: sewLady81
from Lewistown,Mt
I love this machine and I have 5 Brother machines! this is very user friendly and would highly recommend it.
Written by a customer while visiting brother-usa.com
Customer Rating
4
on October 15, 2023
Posted by: Solid
from Freeport, Grand Bahama
I am happy with the machine, in fact, I bought 3 in the Bahamas during the Pandemic, but one came without a bobbin cover. I went to the dealer where it was purchased but was given the runaround. I would like to purchase a bobbin cover please.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I LOVE MY NEW BROTHER PACESETTER PS500!
on September 27, 2023
Posted by: Terri
from Louisiana
I LOVE my Brother Pacesetter PS500. I am just getting started with sewing, so have a lot to learn. This machine does way more than I am capable of doing at the present moment, but i intend to learn. So pleased with the ease of use. Cannot wait to learn how to use the button hole foot and the walking foot that I purchased separately. Am working on making quilt tops at the present time.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wow!!!!Wonderful Machine
on September 15, 2023
Posted by: Anonymous
from Winston-Salem, N.C.
This is a wonderful machine. Not to complicated. I havent mastered this great.button hole yet, & my blind stitch, but im working on mastering it. Ijust love this machine
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Sewing Machine
on July 4, 2023
Posted by: Terri C
from Midlothian, VA
Great machine at a reasonable price. Love the automatic threader...first one I've ever had that works!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quiet Machine
on May 29, 2023
Posted by: Sew Grandma
from Northern Colorado
After searching the Internet and googling other reviews, I found the machine I was looking for. It’s a nice and quiet machine, runs smoothly, and has the features I was looking for, and the price range I was looking for. I listened to the other reviewer’s and bought my machine from a local quilting store, this way I can get it tuned up or fixed when I need it. The local shop also offered 4 free classes which helped me understand the computerized machine. Although I didn’t want an embroidery machine I feel that brother should have been a little more upfront about the lettering size. The needle can only go so wide therefore, it’s a small letter. I would also like a kit of feet for quilting. (It does come with several other feet). The machine is considered an XL and it weighs about 22 pounds. I bought a case on wheels which has extra pockets and I love it. I have had no problems with the automatic threader or bobbin issues. I would highly recommend this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Shrill sound when sewing.
on May 26, 2023
Posted by: Marilyn from Houston
from Houston, TX
This machine works well except it has a very shrill whine when I sew . It doesn't occur at a slow speed, but is very disconcerting. My other Brother machines do not have that problem.
Response from brother-usa.comBy Brother, Customer Service, May 30, 2023
We are sorry to hear that your Brother PS500 is making a noise when you sew. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/65147
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/65147
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com