Customer reviews from brother-usa.com
Brother - Innov-s Pacesetter PS500 Computerized Sewing Machine - Includes 5 Sewing Foot Pack + Ready, Set, Sew Video - White
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
28
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
0
Customer Reviews for Brother - Innov-s Pacesetter PS500 Computerized Sewing Machine - Includes 5 Sewing Foot Pack + Ready, Set, Sew Video - White
Customer Rating
5
Great machine for those wanting to up grade their
on November 29, 2023
Posted by: sewLady81
from Lewistown,Mt
I love this machine and I have 5 Brother machines! this is very user friendly and would highly recommend it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
This machine is a dream!
on May 5, 2024
Posted by: Shawna B
from Norfolk, VA
I love this machine! I got it as a new sewer and told myself I would grow into it. I have had it a year and I am still loving my Brother sewing machine. I am still learning what all it can do.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love, LOVE, L O V E
on October 10, 2024
Posted by: Anonymous
from Spokane Valley, Washington
I LOVE my new machine!! I bought my last Brother machine in 1982. This new one has so many new features that makes sewing so much fun.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good midrange unit
on November 5, 2024
Posted by: Julie
Great machine for many different fabrics. Easy to understand symbols to adjust stitches!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent and FUN!
on October 20, 2021
Posted by: Mish
from VT
I am an experienced sewer, and I have a couple machines - a bottom line computerized Brother, an SE400 for small embroideries which is all I do, a vintage Pfaff, and a modern well featured Elna for heavy sewing jobs like bags. I bought this Brother PS500 about a year and a half ago because the pandemic had set in and I wanted some excitement in the sewing room. As with all Brothers, the manual is complete and excellent, and the sewing is so much fun. The machine is basically quiet, it has enough stitches for me, a large harp, does free motion on smaller pieces wonderfully - I was so happy with its free motion ability!! I haven't tried a larger quilt on it, as I do those on my vintage Pfaff. I LOVE LOVE LOVE the needle threader which absolutely threads it for me. It threads the needle with all the threads I have used on it from a 40 weight King Tut cotton to a 60 weight. Bobbin loading is easy, and it uses my purchased preloaded bobbins well. So far so good. I have made doll clothes, done masks, quilted a bunch of smaller quilts, sewn up small quilt tops, and hemmed scrubs and sewn tops on it. I love this machine. If I wanted another machine it would be a Brother as well! :) I bought the extension table and several other feet because I love presser feet - and it comes with a lot of presser feet as well. :) I have other Brother feet I purchased for my other Brother machines, and they all fit.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wonderful, well-worth-the-price machine
on June 25, 2020
Posted by: GayleGalor
from Florida
I'm still pretty amateur when it comes to sewing and I had been using a more base model Brother machine that I purchased when I first started sewing a few years ago that I really liked. I decided to treat myself for Mother's Day with a more advanced machine since I was starting to do more sewing and I'm very happy that I did. I bought this before there were any reviews online, so it was a big leap of faith, but it has not disappointed me one bit. I was intimidated at first when I saw all the features, but from doing research and just practicing with it, I've picked it up quickly and am amazed at how good this machine is and how easy it makes things. The number and variety of stitches is amazing and the features such as the thread cutter and the self-threader are so convenient. My sewing skills have increased drastically since I bought this and the machine itself has played a big part in that. For the price this is an incredible value and a wonderful machine for both novices and more skilled sewers.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Difficult to Use
on December 12, 2021
Posted by: Jane27
from Charlotte, NC
I have sewn for years on another brand of sewing machine that I bought in 1982. This new machine has so many choices and the directions are difficult to understand. Today I attempted letter embroidery. After quite a while of trying to figure it out, the letters can only be made 1/4" tall according to an article online. What is the point of having an embroidery feature if the letters can only be 1/4" tall? I was going to embroider names on Christmas stockings but 1/4" letters are way too small. I have just been disappointed with all my attempts using this machine. I guess I just like the old-fashioned machines better.
Response from brother-usa.comBy Brother, Customer Service, December 13, 2021
We are sorry to hear that you are not pleased with the sewing font included in the Brother PS500. This is a sewing model and the included fonts are sewing fonts, so they will not be as full or large as embroidered fonts. We are happy to help you with any questions you might have about the machine. Please contact us at Brother Customer support here:
https://www.brother-usa.com/brother-support
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
on October 15, 2023
Posted by: Solid
from Freeport, Grand Bahama
I am happy with the machine, in fact, I bought 3 in the Bahamas during the Pandemic, but one came without a bobbin cover. I went to the dealer where it was purchased but was given the runaround. I would like to purchase a bobbin cover please.
Written by a customer while visiting brother-usa.com