Customer reviews from brother-usa.com
Brother - NQ1700E Embroidery Machine Includes Lettering Software + 4" x 4" Hoop + 24 Spools of Thread + Embroidery Video - White
Average customer rating
4.4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
46
4 Stars
9
3 Stars
9
2 Stars
2
1 Star
2
Customer Reviews for Brother - NQ1700E Embroidery Machine Includes Lettering Software + 4" x 4" Hoop + 24 Spools of Thread + Embroidery Video - White
Customer Rating
5
the colored screen
on September 12, 2022
Posted by: sally
from oshkosh wis
[This review was collected as part of a promotion.] Haven't had a thigh surgery since 2 years I also have two other brother embroidery machines this one is by far the best a bigger hoop and much easier to see the patterns and color I love it
Written by a customer while visiting brother-usa.com
Customer Rating
3
how does thread get into the tension inside
on January 18, 2023
Posted by: dorthy privett
from AR
I had this in the brother place at Jonesboro to have it worked on as for some reason there was thread waded in the tension sewed good but now it is skipping stitches, I was using thread that they recommened.
Response from brother-usa.comBy Brother, Customer Service, January 19, 2023
We apologize for any inconvenience. If you are seeing skipped stitches, please refer to the link below:
https://help.brother-usa.com/app/answers/detail/a_id/65145
If you are still experiencing the same issue, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/65145
If you are still experiencing the same issue, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
I love my NQ 1700e
on March 3, 2023
Posted by: Judy
I have had the Innov-is NQ1700E for approximately three months and thus far it is performing beautifully. I am still learning it features, but I have produced a number of beautifully embroidered projects and am currently working on embroidering the inside bottom of 10 rope baskets which when done will be Easter Baskets for my great grandchildren. The NQ1700E is easy to use, very user friendly, and the needle threader performs flawlessly which is a god send for someone with limited vision like I have. This machine was a logical step up from my Brother PE 770 which performed flawlessly for over eight years and has been passed on to my DIL.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing machine
on March 5, 2023
Posted by: Sheila A
from Mesa, Arizona
We purchased this machine for our community sewing room in the over 55 resort where I live. Since I have had many years of machine embroidery experience and training I was designated as teacher and overseer. This machine is totally amazing. I am so impressed with what it can do. It has up to a 6x10 inch hoop which is ample for the projects we are doing. We also use the 5x7 and 4x4 hoops. So far this season we have made felt coasters using the shapes and designs built in to the machine, applique on a dish towel, free-standing lace , embroidered cardstock greeting cards and quilted mug rugs with an added embroidery design. Most of the users have never tried an embroidery machine and are wowed with what they can do on it. I have had several Brother embroidery machines over the past 27 years (now have a Brother Dream Machine) and recommended that we buy Brother because they are so user-friendly. If you are thinking about machine embroidery this is a wonderful machine (at a very reasonable price) to add to your sewing room.
Written by a customer while visiting brother-usa.com
Customer Rating
3
would not buy again
on April 7, 2024
Posted by: weez758
very unhappy with this machine. i would not buy it again
Response from brother-usa.comBy Brother Customer Service, April 8, 2024
We are sorry to hear that you are unhappy with your purchase of the NQ1700E. We would like to help with any issues you may be experiencing or answer any questions. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Excited to get a bigger embroidery machine
on October 5, 2021
Posted by: Dee777
from Texas
NQ1700e has many features and somewhat easy for a novice user. Automatic needle threader takes practice. Thread cutter could be better. Presets are mainly fonts and not much decoration. Other than that with some practice it will be a nice addition to my other brother machines.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome machine
on January 8, 2023
Posted by: Patty
from CA
This little machine is great for taking classes and it embroiders beautiful.
Written by a customer while visiting brother-usa.com
Customer Rating
5
This is a Fantastic Value!
on February 20, 2023
Posted by: tialise
from Lewiston, Idaho, USA
This is a Wonderful Embroidery machine! I am not new to machine embroidery; this is my fourth machine. I am proud to say, they were All Brothers. After seeing other machines, I will own Nothing but a Brother! And my new NQ 1700E is my latest and best machine. It is sturdy; any problem you have with it is very easily solved! It is pleasing to the eye, and runs quietly. I do love the clear and colored viewing screen; it's nice to see the progress of what you are making! And the Customer Care Department answers questions quickly! They are very polite and knowledgeable. If you are a beginner to an expert, this is the machine for you!
Written by a customer while visiting brother-usa.com