Customer reviews from brother-usa.com
Brother - NQ1700E Embroidery Machine Includes Lettering Software + 4" x 4" Hoop + 24 Spools of Thread + Embroidery Video - White
Average customer rating
4.4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
47
4 Stars
11
3 Stars
9
2 Stars
2
1 Star
2
Customer Reviews for Brother - NQ1700E Embroidery Machine Includes Lettering Software + 4" x 4" Hoop + 24 Spools of Thread + Embroidery Video - White
Customer Rating
5
Love it
on September 5, 2024
Posted by: Rhonda
from New Hartford, Iowa
Love the NQ1700e. It's so easy to use even right out of the box. Having said that I did have a little bit of experience with machine embroidery before.i would recommend it to anyone how is looking to buy their first machine or wanting something that does bigger than what you currently have.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Bobbin thread
on August 2, 2024
Posted by: Lily
I have only had the machine a short time. Every time it does the automatic cut I have to redo the bobbin thread because it won’t pickup. I spoke to my dealer but got no resolution. For the price it should work as correctly
Response from brother-usa.comBy Brother Customer Service, August 2, 2024
Thanks for taking the time to review your experience with the Brother NQ1700E. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother NQ1700E. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/NQ1700E
https://www.brother-usa.com/NQ1700E
Written by a customer while visiting brother-usa.com
Customer Rating
3
Technology disappointment.
on July 28, 2024
Posted by: Judy T
from Georgia
I love the machine and the stitching looks good. However the fact that you do not have an app that is compatible with Apple is very disappointing. It is also very time consuming to try and move a design from phone or laptop onto the machine.
Response from brother-usa.comBy Brother Customer Service, July 29, 2024
Thanks for taking the time to review your experience with the Brother NQ1700E. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
would not buy again
on April 7, 2024
Posted by: weez758
very unhappy with this machine. i would not buy it again
Response from brother-usa.comBy Brother Customer Service, April 8, 2024
We are sorry to hear that you are unhappy with your purchase of the NQ1700E. We would like to help with any issues you may be experiencing or answer any questions. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
The NQ1700E, great option for budget conscious.
on October 29, 2023
Posted by: Anonymous
from Palmerton, PA
This is a great machine, especially for the price. I upgraded to the NQ1700E from the SE1900, which i also loved. The 6 x 10 hoop, the jump thread cutter and the larger display are game changers. I also love the WiFi/USB option and the foot lever button. My only critic would be that the machine is noisier than my previous machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Embroidery Machine
on August 2, 2023
Posted by: Bonnie
from Wheatland County AB
I love my new Brother, and surprisingly not hard to use.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Machine agréable à utiliser
on July 11, 2023
Posted by: Martin
from Quebec, Quebec, Canada
Machine agréable à utiliser et quand même facile d'apprentissage.
Il devrait par contre être possible d'agrandir les images à l'écran, particulièrement les fichiers sur clef USB.
Il manque aussi l'option de retour en arrière sur les dessins sans devoir recommencer à chaque fois au début.
Une option pour faciliter l'exécution d'écussons serait également apprécié.
Il devrait par contre être possible d'agrandir les images à l'écran, particulièrement les fichiers sur clef USB.
Il manque aussi l'option de retour en arrière sur les dessins sans devoir recommencer à chaque fois au début.
Une option pour faciliter l'exécution d'écussons serait également apprécié.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine
on June 25, 2023
Posted by: Kim S
from Southeast Indiana
I was able to use this quickly once I unpacked the box. Auto threader works well. I have downloaded designs from internet providers and also from ibroidery without issue. I am primarily a quilter and have made a quilt and several t-shirts. This is my first embroidery machine and I love it!
Written by a customer while visiting brother-usa.com