Customer reviews from brother-usa.com
Brother - NQ1700E Embroidery Machine Includes Lettering Software + 4" x 4" Hoop + 24 Spools of Thread + Embroidery Video - White
Average customer rating
4.4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
46
4 Stars
9
3 Stars
9
2 Stars
2
1 Star
2
Customer Reviews for Brother - NQ1700E Embroidery Machine Includes Lettering Software + 4" x 4" Hoop + 24 Spools of Thread + Embroidery Video - White
Customer Rating
5
Long over due upgrade
on April 5, 2023
Posted by: shndr4
from Jefferson City, MO
Sews like a dream! I upgraded from an older machine (memory card and VHS tape). No thread breaks, smooth running, and I love the larger 6 x 10 inch hoop.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Shredding thread
on April 25, 2023
Posted by: Granny
from Wisconsin
I’ve run unwaxed dental floss through the upper threading mechanisms. I’ve cleaned the bobbin area, checked the needle plate for dings, changed the needle, changed the thread upper and lower, put the thread on a stand, used big cones and small ones. My nq1700e is only 4 months old with 1,734,500 stitches. Very Very disappointing that I can't use it. Put in a complaint ticket to brother's no answer.
Response from brother-usa.comBy Brother, Customer Service, April 26, 2023
We apologize for any inconvenience. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/69846
If you are still experiencing the same issue, please contact Brother Customer Service again at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/69846
If you are still experiencing the same issue, please contact Brother Customer Service again at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome machine
on May 26, 2023
Posted by: Jodi
I am having so much fun with this machine. I have made so many things from change purses to birthday shirts. This is definitely user friendly and beginner friendly. Amazing
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine.
on May 26, 2023
Posted by: Betty Jean
from Galena, MD
I love this machine. I only wish it took a hoop wider than 6”.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine
on June 25, 2023
Posted by: Kim S
from Southeast Indiana
I was able to use this quickly once I unpacked the box. Auto threader works well. I have downloaded designs from internet providers and also from ibroidery without issue. I am primarily a quilter and have made a quilt and several t-shirts. This is my first embroidery machine and I love it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it
on September 5, 2024
Posted by: Rhonda
from New Hartford, Iowa
Love the NQ1700e. It's so easy to use even right out of the box. Having said that I did have a little bit of experience with machine embroidery before.i would recommend it to anyone how is looking to buy their first machine or wanting something that does bigger than what you currently have.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing machine!
on March 16, 2025
Posted by: Karen B
from Clarksville Virginia
So happy with my choice! Did a ton of research for my very first embroidery machine. The NQ1700e is everything I needed...had to buy online due to not living near a dealer, wich means I had to teach myself how to use...would love Brother sponsored instructional videos for customers like me
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for beginners!
on April 20, 2022
Posted by: Pat Engle
from Ohio
This machine is easy to use and the instruction booklet is well written.
Written by a customer while visiting brother-usa.com