Customer reviews from hp.com
HP - Envy x360 2-in-1 14" FHD IPS Touch Laptop,Intel 5 120U,8GB RAM,512GB SSD+1TB Docking Station Set,Win 11 Pro - Silver
Average customer rating
3.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for HP - Envy x360 2-in-1 14" FHD IPS Touch Laptop,Intel 5 120U,8GB RAM,512GB SSD+1TB Docking Station Set,Win 11 Pro - Silver
Posted by: Margaret Battye
from Dewsbury, West Yorkshire
Verified Purchase:Yes
I would give minus 0 if I could. The sales agent I spoke to initially (Drew) told me the machines had 1TB hard drive. When they arrived they only had 500GB so I got back in touch with the agent who arranged for 3 machines to be collected on 12 November. No one came to pick up the machines. In the meantime I had to order three more machines because we needed them. Spoke to another agent on 12th or 13th November (Michael) and was given a collection date of 24 November. This date came and went with a no show from DPD. Spoke again on 24th November to another agent (Matty) who gave me 01 December 2025 as a collection date. This date also came and went. 01-12-25 spoke to another agent (Jessica) who promised today's date of 04-12-25. By this time I was returning four machines because one was incompatible with my hardware. This time 04-12-25 DPD showed but he did not have any labels. I had not been given any labels (Just told to put order number on boxes and remove any reference to my address) so again I have spoken to another agent (Hagar) who promises me I will receive these via email. I have no idea as to when DPD will turn up. This is a fiasco!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: David K.
from Cambridge
Verified Purchase:Yes
Purchased this Tower a month ago so still getting used to it and the Windows 11 package. There are a couple of things which could be improved. The overall look is smart but being all in black it is hard to see the "on button" and the "USB Flash Drive Ports". If the area round them was in white it would help. Also these Ports are so close together when inserting Flash Drives with folding covers they are pressed together and distorting. Finally, the Quick Set up Guide is very sparse with poor graphics. Take some guidance from Ikea.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Tom L
Verified Purchase:Yes
Everything seems good at the moment, I have only had the desk top unit 4 weeks, Hp Pc equipment usually works well.
Written by a customer while visiting hp.com
Posted by: Kim 1963
from Newcastle Upon Tyne, Tyne & Wear
Verified Purchase:Yes
Had HP PC before so trusted machine build etc. Easy set up & eveything running fine. Use this for work too so needs to be reliable.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Simon C67
from West Midlands
Verified Purchase:Yes
Bought a couple of weeks ago and is okay for me. Does just what I need it to do. Okay I'm sure that there are higher spec machines around with more features etc but for the price, this is excellent.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Bovey Tracey, South West England
Verified Purchase:Yes
I bought this two weeks ago, but only just got round to setting it up to swap old computer for new computer.
Gaphics card doesn't work and I don't want Wolf Security. I'd send it back if I could, but packaging all gone now. Going to have to take it to my local computer 'fixer' to have the graphics card sorted. As I use it for business use it's costing me.
Gaphics card doesn't work and I don't want Wolf Security. I'd send it back if I could, but packaging all gone now. Going to have to take it to my local computer 'fixer' to have the graphics card sorted. As I use it for business use it's costing me.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
Good business machine watch for the hidden cost of monitor cable
on February 23, 2024
Posted by: Jonathan Dobson
from Kilsyth, Glasgow
Verified Purchase:Yes
In buying the unit and monitor from the same source I would have expected everything to work just from coming out box.
I had to go out to get an HDMI cable
I had to go out to get an HDMI cable
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ian Paul
Verified Purchase:Yes
Love this PC would recommend to everyone, had a few problems to begin with soon put right by HP Support - Thank you
Written by a customer while visiting hp.com