Customer reviews from frigidaire.ca
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.3
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
35
4 Stars
12
3 Stars
2
2 Stars
4
1 Star
3
87%of customers recommend this product.
(
46 out of
53)
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
2
Features are OK.
on March 30, 2025
Posted by: JMae
Produce and water bottles frozen in the fridge with temperatures said I’d recommended settings at zero and 37. Produce is ruined. We turned the temperature to 40 C and 0C. A leak under the fridge. A new part was installed but still leaks. we have a call into appliance repair
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 2, 2025
Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.
Your experience matters to us, and we want to make sure that your concern is getting all the assistance you need. Kindly check your inbox as we have sent you an email for us to properly address your concern, feel free also to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Your experience matters to us, and we want to make sure that your concern is getting all the assistance you need. Kindly check your inbox as we have sent you an email for us to properly address your concern, feel free also to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Almost perfect
on March 31, 2025
Posted by: Kaleb24
I bought this fridge a few weeks ago now and I think it is great. It has a lot of room, water dispenser is quick, and it keeps my food cool. Freezer is a great size too. The only issue I have with it is the exterior finish. The stainless steel seems to mark a bit too easily and handles feel a bit rough.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 1, 2025
Thank you for your review of your Frigidaire product, Kaleb24. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good Fridge
on April 3, 2025
Posted by: Winnipeg2025
We bought this fridge a few weeks ago as our last Frigidaire Gallery rusted through on the back due to the water pipes. This fridge is configured different inside so you seem to lose a lot of space and have weird angled small spaces for things that don't fit. The new fridge is louder than our old one. When you open the door the noise goes away but when you close the door the noise comes back. The lighting inside this fridge is great though.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, April 8, 2025
Thank you for your feedback, Winnipeg2025! We’re really sorry to hear that the fridge’s interior layout isn’t working as expected for you. We understand how frustrating it can be when the design doesn’t maximize the space the way you'd hoped. Also, modern, high-efficiency compressors run much faster than previous models. The compressor may have a noticeable hum or pulsating sound during operation.
If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent fridge freezer
on April 21, 2025
Posted by: Fridggy
Yes. Very good. Had fridge for 2 weeks now love it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Vwery Happy with this fridge
on December 13, 2025
Posted by: ronnyber
We purchased this fridge to replace a 2012 Kenmore Elite. The units are almost identical in function so the transition is very seamless.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
good refregerator
on March 1, 2026
Posted by: nicmaun
we like it a lots of space inside and the light i side is nice
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, March 3, 2026
Hi nicmaun! Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the spacious design and the interior lighting of your Frigidaire refrigerator. It’s great to know that the features are meeting your needs and making a difference in your everyday use.
If you ever have any questions or need assistance with your appliance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have any questions or need assistance with your appliance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Fairly Basic
on May 8, 2026
Posted by: DaniV
The fridge looks nice, water and ice work well. It is very noisy. Doors and drawers feel cheaper.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Hi DaniV, thank you for taking the time to share your feedback, and I’m glad to hear that the water and ice functions are working well for you.
I’m sorry to hear, though, that you’re experiencing higher-than-expected noise and that the doors and drawers feel less solid than you anticipated. I can understand how that would affect your overall impression of the refrigerator, especially during daily use.
Troubleshooting for refrigerator noise:
Here are a few things you can check that may help reduce or identify the source of the noise:
1. Ensure proper leveling: If the unit is slightly unlevel, it can cause vibration or louder compressor operation. Adjust the front leveling legs so the refrigerator is stable and slightly tilted back.
2. Check clearance around the unit: Make sure there is adequate space behind and above the fridge so heat can dissipate properly. Tight spacing can amplify normal operating sounds.
3. Verify internal item placement: Items touching the back wall or shelves can vibrate and create additional noise; try spacing items slightly apart.
4. Ice maker sounds (if applicable): Occasional clicking, filling, or dumping sounds are normal during ice production cycles.
5. Floor surface: Hard flooring can amplify sound; placing anti-vibration pads under the feet can sometimes reduce noise transmission.
Regarding the doors and drawers feeling lighter than expected, many modern designs use lighter materials to improve efficiency and airflow, but I understand it can feel different compared to previous appliances.
If the noise seems unusually loud or changes over time (grinding, rattling, or buzzing beyond normal operation), it may be worth having it inspected to rule out a mechanical or installation issue.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
I’m sorry to hear, though, that you’re experiencing higher-than-expected noise and that the doors and drawers feel less solid than you anticipated. I can understand how that would affect your overall impression of the refrigerator, especially during daily use.
Troubleshooting for refrigerator noise:
Here are a few things you can check that may help reduce or identify the source of the noise:
1. Ensure proper leveling: If the unit is slightly unlevel, it can cause vibration or louder compressor operation. Adjust the front leveling legs so the refrigerator is stable and slightly tilted back.
2. Check clearance around the unit: Make sure there is adequate space behind and above the fridge so heat can dissipate properly. Tight spacing can amplify normal operating sounds.
3. Verify internal item placement: Items touching the back wall or shelves can vibrate and create additional noise; try spacing items slightly apart.
4. Ice maker sounds (if applicable): Occasional clicking, filling, or dumping sounds are normal during ice production cycles.
5. Floor surface: Hard flooring can amplify sound; placing anti-vibration pads under the feet can sometimes reduce noise transmission.
Regarding the doors and drawers feeling lighter than expected, many modern designs use lighter materials to improve efficiency and airflow, but I understand it can feel different compared to previous appliances.
If the noise seems unusually loud or changes over time (grinding, rattling, or buzzing beyond normal operation), it may be worth having it inspected to rule out a mechanical or installation issue.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Never worked right from day one repair man wasn’t very helpful
on May 10, 2026
Posted by: Umhappy
I finally got it returned the tape the repair man put on didn’t work I did also get a range and dishwasher which I am happy with
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 12, 2026
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that your appliance did not function properly from the start and that the repair experience did not meet your expectations. We understand how frustrating this must have been, especially after initial service attempts did not resolve the issue.
We can see that you are already working with our Consumer Care team regarding your concerns. For any further assistance or follow-up, please continue to connect with us through Frigidaire.ca or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
We’re glad to hear that you are happy with your range and dishwasher, and we appreciate you sharing that as well.
— Reed
Thank you for sharing your feedback. We’re sorry to hear that your appliance did not function properly from the start and that the repair experience did not meet your expectations. We understand how frustrating this must have been, especially after initial service attempts did not resolve the issue.
We can see that you are already working with our Consumer Care team regarding your concerns. For any further assistance or follow-up, please continue to connect with us through Frigidaire.ca or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
We’re glad to hear that you are happy with your range and dishwasher, and we appreciate you sharing that as well.
— Reed
Written by a customer while visiting frigidaire.ca