Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
269
4 Stars
102
3 Stars
35
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
on February 25, 2025
Posted by: Rjdon25
[This review was collected as part of a promotion.] Love all the features ...there are just the 2 of us and we don't really need all the space that a regular fridge has...this is just a perfect size. The bins in the door are very large so a lot can be stored in them. The place to get water and ice in the door is tall enough that you can fill larger containers.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love Frigidaire
on February 28, 2025
Posted by: Mike2468
[This review was collected as part of a promotion.] Always owned Frigidaire appliances. I Love that you can choose from basic models, with less technology, or get some of the most advanced. I do stick with the less complicated units like this refrigerator. I’ve had to replace a board on our Frigidaire stove, but that was after 15 years, so that’s to be expected.
If you have difficulties installing the handle on the bottom freezer door, take the mounting brackets off and flip them around, don’t tighten them completely. When the factory worker installed the brackets, they over tightened the screws and this causes the door attaching screws to not line up correctly and distorts the bracket and the handle will fall off.
If you have difficulties installing the handle on the bottom freezer door, take the mounting brackets off and flip them around, don’t tighten them completely. When the factory worker installed the brackets, they over tightened the screws and this causes the door attaching screws to not line up correctly and distorts the bracket and the handle will fall off.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridg except:
on March 12, 2025
Posted by: Parveen
[This review was collected as part of a promotion.] I never owned a bottom freezer before, so it’s taking some getting used to.
The storage in the freezer is almond non-existent. I could have gone with the standard size (mine is the counter depth model) and gotten more freezer space. Also, I don’t like having to open both refrigerator doors just to get to the deli drawer.
I did purchase this model online and should have tried to find it in the store, and after reading write-ups on having an ice-maker in the refrigerator portion of this fridge, I probably wouldn’t have bought this model. Oh well, guess I’m stuck with it for the next 20 years 🤪
All in all, I do expect it to last a long time and am overall happy with my purchase. I will have to give a praise for the lighting and the sturdier door storage than my previous Frigidaire side by side.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty control panel
on March 15, 2025
Posted by: Hmob2025
Recently purchased and control panel will not respond. The only option available is water and it will not transition to the ice maker. This is truly unacceptable.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2025
Thank you for your review, Hmob2025! We are sorry to hear that your refrigerator control panel would not respond to commands other than water. We thank you for bringing it to our attention. While we were unable to locate your information on file, kindly check an email from us, and we should continue assisting you further through it. We look forward to assisting you!
You can also reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Patrick
You can also reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Excellent choice on our part
on March 22, 2025
Posted by: 3453
[This review was collected as part of a promotion.] Great purchase in our opinion. We choose this Frigidaire over Kitchen Aide because of the more solid door closure/fit both the top and freezer doors. The dimensions fit into our space available. Also like the size of the ice cubes and overall performance. Smart decision on our part I must say.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2025
Thank you so much for your thoughtful review, 3453! We're thrilled to hear that you're happy with your Frigidaire purchase and that it fits perfectly into your space. We're also glad you appreciate the solid door closure and the size of the ice cubes.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on April 14, 2025
Posted by: Sparkles67
[This review was collected as part of a promotion.] Very happy with my Fridge. I hope it’s last for years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 21, 2025
Posted by: Maddie0821
[This review was collected as part of a promotion.] Good fridge although it has been freezing the food at the back wall and the food in the back of the deli meat drawer. Haven’t been able to figure it out even after doing what it says in the manual. Will likely be putting in a service request!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thanks for sharing your experience—we’re glad to hear you’re enjoying your Frigidaire fridge overall, though we’re sorry to hear about the freezing issue in the back and deli drawer. It sounds like you’ve already done some troubleshooting, which we appreciate. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
I can see my food!
on April 23, 2025
Posted by: LauriScribe
[This review was collected as part of a promotion.] We love our new Frigidaire. It's counter depth, which works much better in our kitchen and the light, open, and easily organizable design makes cooking, shopping and using all our food before it expires much easier!
Written by a customer while visiting frigidaire.com